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Altar'd State · 4 weeks ago

Full Time Guest Experience Leader

Ridgeland, MS

Full-time

Onsite

Mid Level

Altar'd State is a rapidly growing women’s fashion brand with over 130 locations across the United States. They are seeking a Guest Experience Leader to deliver exceptional guest service, maintain visual presentations, and support associate development to achieve store goals.

E-CommerceFashion

Responsibilities

Consistently delivers an exceptional guest experience

Consistently adheres to Altar'd State's guest service standards

Acts as a positive role model, contributes to a culture of teamwork

Coaches associates on guest interactions, recognizes great performance

Demonstrates accountability and ownership of behaviors and results

Embraces feedback and uses it to drive positive change

Embraces change, leads through conflict and treats others with respect

Maintains a clean and presentable store environment

Assists in the construction of merchandising and window displays

Represents the brand well by adhering to dress and grooming standards

Completes opening/closing procedures as directed by management

Adheres to loss prevention policies and procedures

Participates in walk-throughs, communicates successes and opportunities

Serves as leader on duty as needed

Adheres to organizational Code of Conduct

Qualification

Retail experienceCoachingGuest serviceVisual merchandisingTeamwork

Required

Must be at least 20 years of age

Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently

May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location

Must be able to lift and carry 30 pounds regularly without assistance

Preferred

Previous retail experience preferred

Benefits

Competitive base pay

Paid Volunteer Time

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Company

Altar'd State

Altar'd State is a women's clothing and accessories company.

Founded in 2009

Knoxville, Tennessee, USA

1001-5000 employees

https://www.altardstate.com/

Funding

Current Stage

Late Stage

Leadership Team

Aaron Walters

Co-Founder, Chairman & CEO

Nick Kleinhenz

Vice President, CFO

Recent News

Altar’d State parent company to move headquarters to old Warner Brothers Discovery building

2024-02-19

Knoxville News Sentinel

Altar'd State opening Knoxville headquarters at Discovery campus

2024-02-18

Knoxville News Sentinel

Altar'd State buys more of the former Discovery campus as it relocates to Knoxville

2024-02-18

Company data provided by crunchbase