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Forest Lawn Memorial Parks and Mortuaries · 12 hours ago

UKG Systems Analyst

Glendale, CA

Full-time

Hybrid

Mid, Senior Level

$145K/yr - $180K/yr

4+ years exp

Forest Lawn Memorial Parks and Mortuaries has been a part of the Southern California community since 1906, and they are seeking a UKG Ready Systems Analyst. This role involves overseeing the UKG Ready system, ensuring its compliance and functionality while collaborating with HR and Payroll to enhance workflows and drive solutions.

LeisureRetail

Responsibilities

Partner with HR and Payroll to execute the day-to-day configuration, maintenance, and as the primary subject-matter expert for UKG Ready, including its core HR, benefit, payroll, time, and scheduling modules

Oversee security roles and user access permissions. Partner with HRIS manager and Accounting Director to configure and maintain system workflows, business rules, and ensure segregation duty access permissions. Maintain environments, transport processes, and documentation (SOPs/config runbooks)

Collaborate with HRIS and Payroll to gather business requirements and design effective system solutions. Configure configure/monitor CA meal & rest premiums, overtime pay, split shifts, paid absence, CA Sick Pay, regular rate calculations, and pay-statement content; pay codes, earning/deduction codes, schedules, rounding rules, accruals, holidays/calendars, workflows, and business rules with HR/Legal/Payroll sign-off. Own UKG time clocks/mobile/kiosk: device provisioning, profiles, firmware, network, geofencing, attestation, and outage response. Ensure appropriate CPRA/CCPA employee data rights, audit evidence, and record retention for payroll/time artifacts. Ensure that the company has appropriate disaster recovery protocols in place for manual time capture and payroll continuity steps if UKG/clock network is down

Oversee and collaborate with the other key system analysts to provide support on all integrations between UKG Ready and other applications. Ensure the seamless and accurate flow of data through system integrations. This also includes benefit carriers and iPaas/API flows

Build and maintain data accuracy and integrity by conducting regular system audits and data validation processes and reconciliation. Monitor jobs and remediate errors

Create custom reports and dashboards using UKG Ready's reporting tools and Advanced Excel with consultation from HRIS Manager and Accounting Director. Enable self-service queries for leaders and coach business users on report usage and interpretation. Build and maintain report catalog, dashboards, and scheduled distributions using UKG reporting tools

Lead UKG Ready-related projects, such as new module implementations, system upgrades, and migrations. Track UKG releases; assess impact; plan regression testing and cutovers. Prioritize enhancements, plan releases, and chair a cross-functional change advisory for HR/Payroll items

Serve as first-line support for users and logs technical issues with UKG support

Provide tier-2 end-user support for UKG Ready, troubleshooting and resolving issues related to time/accruals, payroll, benefits including Open Enrollment, core HR, recruiting, and system functionality

Partner with Learning and Development Manager to create and deliver training materials for new and existing users

Manage and escalate complex issues to senior support staff or UKG as needed

Ensure that system configurations and payroll processes comply with federal, state, and local labor regulations

Document system processes, standard operating procedures (SOPs), and configuration details

Research, recommend and implement approved process improvements and system add-ons and/or modules to increase efficiency and enhance the user experience

Remain abreast of enhancements and updates of the UKG Ready system and inform HR and Payroll stakeholders as well as plan for improvements or implications. Remain abreast of HRIS system trends

Ensure consistent communication with ERP and CRM leads

Qualification

UKG ReadyCore HR systemsBenefits managementPayroll systemsAPI connectivitySQLAnalytical skillsCCPA/CPRA knowledgeCommunication skillsProject managementCustomer-focused mindset