Piping Rock Health Products · 2 months ago
International Operations Account Coordinator
3900 Veterans Memorial Highway, 3900 Veterans Hwy., Bohemia, New York, United States of America
Full-time
Onsite
New Grad, Entry LevelPiping Rock Health Products is eager to add an International Operations Account Coordinator to our International team! The role involves supporting the Director of International Business in managing projects, processing orders, and ensuring effective communication with international customers and cross-functional teams.
FitnessHealth CareWellness
Responsibilities
Support the Director of International Business and the International Department in managing and organizing projects, including maintaining records of export orders, processing customer sales orders, and overseeing the fulfillment process from receipt through shipment
Process incoming orders for assigned accounts
Coordinate customer shipments and pick-ups, collaborating with internal departments to ensure timely and accurate delivery
Prepare, complete, and manage shipping documentation and related export materials in a timely manner
Maintain and update files, spreadsheets, and databases to ensure accurate and organized records of customer and departmental activities
Perform daily administrative tasks to support department operations, including tracking production job status, inventory levels, and work in progress to meet customer and company objectives
Engage with international customers and cross-functional teams, including wholesale, logistics, laboratory, finance, regulatory, and operations, to ensure effective communication and collaboration
Respond promptly and professionally to customer inquiries, requests, and other correspondence
Process customer-related credits through the Finance department and ensure accurate documentation
Request, manage, and distribute necessary laboratory and product documentation to customers as required
Prepare and maintain account reports whenever necessary
Manage the inventory, organization, and global distribution of promotional materials, POP displays, and marketing collateral to support international sales initiatives
Process and ship product samples, promotional items, and related documentation using the shipping manager application, including creating manual invoices when necessary
Demonstrate sound judgment, strong organizational skills, and the ability to make effective, independent decisions
Assist with ad hoc projects. Perform additional duties and responsibilities as assigned
Qualification
Required
A bachelor's degree in marketing business, or a similar field
Relevant work experience in a sales environment. (a plus)
Strong interpersonal skills and confident manner
Proactive
Detail oriented
Strong knowledge of MS Office suite (Excel, Outlook and Word proven proficiency)
Strong organizational and communication skills, including professional customer service communication (phone / e-mail / person to person / etc.) and team communication
Good time management skills, able to multitask and prioritize tasks with strict deadlines
Strong sense of urgency and customer service
Benefits
Medical
Dental
Vision
401K with Company Match
Pet insurance
Fun and exciting company events
Summer Picnic
Festive Packages
Holiday Celebrations
Associate referral bonuses
Company
Piping Rock Health Products
Who is Piping Rock? Piping Rock Health Products was founded in 2011 by industry icon Scott Rudolph with his son, Michael Rudolph.
Founded in 2011
501-1000 employees
H1B Sponsorship
Piping Rock Health Products has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (1)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
S
Scott Rudolph
President
Recent News
Morningstar.com
2025-12-10
Company data provided by crunchbase