Numetric · 2 weeks ago
Senior Technical Support Engineer
DRAPER, UT 84020
Full-time
Onsite
Mid, Senior Level
2+ years expNumetric is a GIS traffic safety analytics technology solution provider that empowers state and local agencies to be more efficient, data-driven, and focused in making their roadways safer via a cloud-based platform of SaaS applications and data services. The Senior Technical Support Engineer will support the design, implementation, and delivery of GIS-based solutions, working closely with senior engineers and stakeholders to ensure successful deployments of GIS applications and data systems.
Business IntelligenceData VisualizationPublic SafetySaaS
Responsibilities
Reviewing and manipulation of GIS data (Vehicle Crash Records, Linear Referencing System (LRS), Traffic Segments & Intersections, MIRE, etc.)
Setting up automated data processes through data connections (API’s & SQL) and validation of the data update process
Set up Numetric Applications to support prospective, new and current clients, including the following:
Joining tables to build datasets within the Numetric platform
Configuring software settings
Data transformations
Supporting internal teams with technical requests and requirements
QA and documentation of bugs found and reported by customers
Coordinating issue resolution with the engineering team
Becoming an expert in Numetric products and apps
Creating and improving our Knowledge Base content, both internally and externally
Qualification
Required
Bachelor's degree in Geography, Geospatial Sciences, Computer Science, Engineering, or a related field
Foundational knowledge of GIS software (e.g., ArcGIS, QGIS) and spatial data concepts
Familiarity with data formats such as shapefiles, GeoJSON, KML, and spatial databases (e.g., PostGIS, SQL Server with spatial extensions)
Some exposure to scripting or programming (e.g., Python, SQL, JavaScript) is a plus
Strong problem-solving skills and attention to detail
Effective communication skills, both written and verbal
Ability to work independently as well as part of a team in a dynamic, fast-paced environment
1+ years of experience in SQL
1+ years of experience manipulating large datasets with Python and/or R
2+ years experience working in a technical support or technical project management role
Preferred
Internship or academic project experience in GIS or a technical role
Experience with web mapping platforms, APIs, or data visualization tools (e.g., Leaflet, Mapbox, ArcGIS Online)
Understanding of coordinate systems, projections, and geocoding
Exposure to cloud services or GIS platforms (e.g., AWS, Azure, Esri Enterprise)
Experience/interest with ArcGIS or other GIS software strongly preferred, but not required
Business Intelligence software experience (Tableau, PowerBI, etc.) strongly preferred, but not required
Benefits
Unlimited PTO
401K
Medical and Dental - 100% paid for by Numetric
HSA with employer contribution
Short and Long Term Disability - 100% paid for by Numetric
Voluntary Vision and Accident coverage
Work-life balance / Work from home
Company events
Home office reimbursement
Competitive salary
Company
Numetric
Numetric is a traffic safety analytics solution provider that empowers gov agencies to be more data-driven in making their roadways safer.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$21.7MKey Investors
Insight PartnersEPIC Ventures
2020-04-17Series Unknown· $4.95M
2017-10-04Series A· $13M
2016-12-28Seed· $3.75M
Leadership Team
Nate Bowler
Chief Executive Officer
Company data provided by crunchbase