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Truist · 3 hours ago

Lead Infrastructure Engineer-Platform Automation

Atlanta, GA

Full-time

Onsite

Senior Level, Lead/Staff

5+ years exp

Truist is seeking a Lead Infrastructure Engineer to partner with various teams to create innovative experiences for clients. The role involves defining and delivering software systems that meet enterprise security and compliance standards, while also leading projects and mentoring less experienced teammates.

BankingFinanceFinancial Services

No H1B

Responsibilities

Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and debugging activities

Responds to issues in a timely manner by receiving and investigating incidents or service tickets

Analyzes and observes trends with technical issues and develops recommendations for long-term improvements

Documents all relevant end-user interactions and steps taken to resolve incidents

Has occasional contact with end-users

Communicates status of issue resolution to internal customers

May engage and manage outside vendors

Applies in-depth knowledge of application support and an understanding of best practices

Typically leads moderately complex projects and participates in larger, more complex initiatives

Solves complex technical and operational problems

Acts as a resource for teammates with less experience

May have people management responsibilities for a small team

Qualification

JavaPythonKubernetesAnsibleLinux administrationREST APIsContainerizationScriptingOpenTelemetryProblem-solvingCommunication skillsProject managementMentoring

Required

Bachelor's degree and five years of experience in development or application support or an equivalent combination of education and work experience

In-depth knowledge in information systems and ability to identify, apply, and implement best practices

Understanding of key business processes and competitive strategies related to the IT function

Ability to plan and manage projects

Ability to solve complex problems by applying best practices

Ability to provide direction and mentor less experienced teammates

Ability to interpret and convey complex, difficult, or sensitive information

Preferred

Bachelor's degree and six years of experience or an equivalent combination of education and work experience

Strong proficiency in Ansible, YAML, Jinja2 templating, and Linux systems administration

Solid understanding of REST APIs, source control (GIT), and containerization (e.g., Podman, Docker)

Experience with RBAC, automation mesh, and credential management in AAP

Knowledge of networking, security hardening, and system performance tuning

Strong scripting experience (e.g., Python, Bash)

Excellent problem-solving and communication skills

Expertise with OpenTelemetry (Otel), including custom instrumentation, collector configuration, and pipeline design for traces, metrics, and logs

Strong background in distributed systems, cloud-native architectures, and K8s, with the ability to identify observability gaps across service meshes, APIs, and event-driven platforms