Capital Vacations ยท 1 month ago
Guest Reception Representative
Pigeon Forge, TN
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrCapital Vacations is dedicated to delivering unforgettable vacation experiences to its members and guests. They are seeking a Guest Reception Representative to support various functions including Front Desk and Tour Reception, ensuring smooth operations and exceptional guest experiences.
HospitalityResorts
Responsibilities
Welcome and check in guests, ensuring a smooth arrival experience
Assist with payments, reservations, and itinerary planning for local attractions
Provide area information, directions, and show details
Coordinate with vendors for entertainment, dining, and lodging
Prepare and distribute vouchers for shows and restaurants
Communicate updates to Sales Managers and Admin Leads
Maintain accurate daily reports and tour profiles
Keep the lobby clean and stocked with materials
Deliver exceptional customer service and resolve guest concerns
Other duties as assigned
Qualification
Required
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Professional, friendly, and detail-oriented
Weekend and holiday availability
Benefits
Company-Paid Life Insurance & Long-Term Disability
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Discounted Vacation Stays
Paid Time Off starting immediately
Company
Capital Vacations
Capital Vacations provides hospitality, sales, and resort management services.
Founded in 1978
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-01-30Debt Financing
Leadership Team
Jeff Norris, MBA MCSE
Chief Technology Officer
Jerry Rexroad
Chief Financial Officer
Recent News
2025-12-11
2025-09-09
EIN Presswire
2025-08-21
Company data provided by crunchbase