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DSV - Global Transport and Logistics · 4 hours ago

Senior Control Tower Specialist, Security, Road Transport US (7 on/7 off - 6:00 AM - 7:00 PM)

Lancaster, TX

Full-time

Onsite

Mid, Senior Level

$60K/yr - $75K/yr

2+ years exp

DSV - Global Transport and Logistics is the world's 3rd largest supplier of global solutions within transport and logistics. The Senior Control Tower Specialist, Security plays a crucial role in ensuring the protection of freight and equipment by monitoring security threats, responding to incidents, and conducting audits within a trucking environment.

Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing

Responsibilities

Monitor freight movements, driver activity, routing, and high-risk lanes to identify potential security threats

Support high-value load security protocols, including seal verification, securement checks, and secure parking guidance

Conduct trailer and equipment integrity inspections, including seals and chain-of-custody documentation

Reinforce driver training related to cargo theft prevention, situational awareness, seal usage, securement, and safe parking practices

Provide real-time security and routing guidance to dispatch and driver managers during elevated-risk situations

Support the implementation and adherence to security procedures for tractors, trailers, straight trucks, and yard/drop-lot operations

Respond to cargo theft, equipment theft, break-ins, pilferage, and other security incidents

Collect initial incident information, including driver statements, telematics/GPS data, and supporting documentation

Prepare clear and accurate incident documentation and investigation summaries for management review

Coordinate with law enforcement, cargo theft task forces, and insurance partners as required

Track cargo theft activity, regional risk alerts, and emerging security trends

Monitor active shipments using GPS, telematics, and geofencing tools to identify route deviations or security risks

Perform routine tracking of shipments to ensure compliance with security and routing requirements

Identify security or operational exceptions, escalate issues per Control Tower protocols, and communicate risks to appropriate stakeholders

Maintain accurate, real-time shipment and security data within the Transportation Management System (TMS)

Ensure required security documentation is obtained, verified, and maintained throughout the shipment lifecycle

Enforce security Standard Operating Procedures (SOPs) from dispatch through delivery

Qualification

GPS tracking platformsTelematics systemsTransportation Management SystemsCargo theft preventionHigh-value freight monitoringData analysisSound judgmentCommunication skillsAttention to detailProblem identification

Required

2-4 years of experience in trucking, transportation, logistics, or warehouse operations

Working knowledge of trucking operations, including driver workflows, dispatch processes, load securement, and trailer types (dry van, reefer, flatbed)

Experience supporting or monitoring high-value freight shipments

Proficiency with GPS tracking platforms, telematics systems, and security monitoring tools

Strong communication skills with the ability to interact effectively with drivers, dispatch, and driver operations teams

High attention to detail and ability to operate effectively in a fast-paced, real-time environment

Experience in transportation, logistics, or supply chain security

Experience using Transportation Management Systems (TMS)

Operational accuracy and attention to detail: Consistently ensures shipment, security, and system information is accurate, complete, and handled with precision

Proactive problem identification and issue resolution: Identifies potential security or operational issues early and takes action to resolve or escalate them appropriately

Strong compliance and security awareness: Applies security policies, procedures, and regulatory requirements consistently throughout daily operations

Ability to analyze data and maintain data integrity: Reviews tracking, telematics, and system data to support decisions while maintaining accurate and reliable records

Clear written and verbal communication: Communicates effectively with drivers, dispatch, and internal teams and documents incidents clearly and professionally

Sound judgment in high-pressure situations: Makes informed, calm decisions during time-sensitive or high-risk situations