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Huntington National Bank · 13 hours ago

UX Content Writer Consultant - Columbus, OH

Columbus, OH

Full-time

Hybrid

Senior Level

5+ years exp

Huntington National Bank is seeking a UX Content Writer Consultant to enhance their digital customer journey. The role involves creating user-friendly content, developing content strategies, and collaborating with various teams to ensure clarity and consistency in communications.

Asset ManagementFinanceFinancial Services

No H1B

Responsibilities

Distilling information about financial products into consumer-friendly content that guides users effortlessly through digital interactions

Researching, writing, fact checking, reviewing, editing, and championing content that ensures clarity, accuracy, transparency, ease-of-use, and timeliness

Developing the content strategy for new products, services, and experiences

Establishing standards, style guides, and processes that promote inclusivity and consistency across the organization’s communications efforts

Collaborating with interaction designers, visual designers, researchers, experience strategists, creative technologists, business representatives, legal and compliance partners, brand and marketing managers, and leadership to realize innovative design solutions

Participating in iterative design and evaluation activities to refine UI concepts

Qualification

Digital writingContent strategyUser experience designResponsive web designADA complianceEditing skillsResearch skillsVerbal communicationTeam collaborationTime management

Required

Bachelor's Degree in English, creative writing, journalism, content design, user experience design, human factors design, industrial design, information technology, history, or psychology

5+ years of experience in creating/editing content for digital experiences