Customer Service Representative jobs in United States
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Blue Origin · 1 day ago

Customer Service Representative

ServiceNow is a global market leader in AI-enhanced technology, and they are seeking a Principal Software Engineer to lead the architecture and delivery of security development features. The role focuses on technical leadership in security services, collaborating with cross-functional teams to create scalable and secure solutions for the enterprise.

AerospaceManufacturingNational SecurityRenewable Energy
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H1B Sponsor Likelynote

Responsibilities

Architect, deliver hands-on, mentor & review other team members and deliver on timelines with all dependencies and innovative needs thought out, coordinated with cross-team stakeholders
Work with product management, design, support and other dev teams to create high-quality solutions
Produce high quality design and code on aggressive deadlines of shared UI components
Provide guidelines and mentoring application teams on how to implement and design UI components
Design & implement comprehensive UI/UX solutions by understanding customer problems, product goals and technical requirements
Collaborate with design and platform teams to deliver engaging and consistent user interfaces
Participate in all technical aspects of team deliverables, including quality, performance, maintainability, and scalability
Communicate technical decisions (architecture and design) to business and engineering

Qualification

User experience designCryptographyJavaJavaScriptAI integrationKey/secrets managementDistributed systemsHSM technologiesDeclarative frameworksAJAXRESTProblem-solvingCommunicationSelf-starter

Required

10+ years of experience in designing & implementing user experience and server-side application frameworks
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
Deep knowledge of cryptography, PKI, key/secrets management, and distributed systems
Proven success managing and scaling backend platform teams and services
Experience with HSM technologies like Thales CipherTrustManager and PKI infrastructure like EJBCA
Experience architecting and developing in areas including Identity, Agentic Security workflows
Knowledge of Authorization, Workflow Identity needs in AI area for future innovation, crypto-core, certificate LCM and secrets management for the scale needed for areas in Access Controls, Outbound Security etc with use cases including AI agents
Ability to work with architects cross-team and have end-to-end use case & test case visibility
Exceptional Java and JavaScript skills
Deep knowledge and experience with declarative meta-data driven frameworks for enterprise applications
Deep knowledge of AJAX, JSON, HTML, XML, CSS, REST and associated technologies
Knowledge of web user interface unit testing, profiling, and code tuning
Exceptional problem-solving skills
Self-starter with a quick learning curve
Strong written and verbal communication

Benefits

Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs

Company

Blue Origin

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Blue Origin is an aerospace company that focuses on lowering the cost of spaceflight and helping to explore the solar system.

H1B Sponsorship

Blue Origin has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Late Stage
Total Funding
$185.35M
Key Investors
NASAUnited States Space Force
2024-02-20Secondary Market
2024-01-24Undisclosed· $18M
2021-12-03Grant· $130M

Leadership Team

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David Limp
Chief Executive Officer
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Tim Collins
Vice President Supply Chain
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Company data provided by crunchbase