Kroger ยท 4 months ago
FRONT END/FLOOR SUPERVISOR
Menomonee Falls, WI
Part-time
Onsite
Mid LevelKroger is a leading grocery retailer that is dedicated to feeding the human spirit through exceptional customer service. The Front End/Floor Supervisor will be responsible for ensuring a positive shopping experience by engaging with customers, supervising front end associates, and maintaining operational standards.
GroceryMarketingMeat and PoultryRetailRetail Technology
Responsibilities
Model exceptional customer service and engagement behaviors
Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them
Spend at least 90% of time on customer approach side of the check lanes
Be an approachable, visible source of assistance to both customers and associates
Maintain self-checkout and total front end queuing standards
Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices
Ensure till audits are being performed
Supervise basket retrieval process
Maintain break schedules for front end associates
Make sure carry-outs are offered to customers
Supervise cleanliness and safety conditions for front end and restrooms
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualification
Required
Previous comparable experience
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Company
Kroger
Kroger is a grocery retail store that provides a wide variety of product for customers and community.
Founded in 1883
10001+ employees
H1B Sponsorship
Kroger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (64)
2023 (71)
2022 (63)
2021 (20)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
unknown1984-09-28IPO
Leadership Team
Ronald Sargent
Interim Chief Executive Officer
Recent News
StreetInsider.com
2025-12-09
Company data provided by crunchbase