University of California, San Francisco · 2 months ago
Sr. Collections Representative
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research and excellence in patient care. The Senior Collections Representative coordinates with CPG billing of SFGH, managing claim submissions and patient billing inquiries to ensure compliant collections of professional fees in the Dental Center.
AssociationBiotechnologyEducationMedicalPharmaceutical
Responsibilities
Coordinate with CPG billing of SFGH
Help with Claim submission
Manage Accounts receivable
Work denial
Handle Patient Billing Inquiries
Manage Correspondence
Allocate Payments
Assist with Treatment Planning
Drive Process Improvement to ensure compliant collections of professional fees
Qualification
Required
At least 1 year of previous Insurance Follow up experience
Graduation from high school or a GED and five years of experience, including two years of experience in collections investigation; or an equivalent combination of education and experience
Demonstrate the Ability to communicate effectively (orally and written)
Experience with MS Excel, Word and Outlook
Effective time management and ability to meet deadlines
Ability to work independently or as needed with a team
Ability to meet productivity and quality standards
Demonstrates positive attitude and excellent customer service skills
Proven ability to coach and mentor staff for optimal results
Ability to set priorities, goals and objectives
Demonstrate the ability to perform all aspects of billing and follow-up with superior quality
Excellent attendance record
Preferred
Prior working knowledge of the EPIC (Apex) system, especially PB or HB Insurance Follow up Module(s)
Prior experience in a medical office environment; strongly preferred
Knowledge of UC Peoplesoft
Bachelor's degree in related area and/or equivalent experience/training
Certified Procedure Coding (CPC)
Certified Dental Coding (CDC)
Associates or Bachelor's Degree
Company
University of California, San Francisco
University of California, San Francisco is an educational institution that focuses on medical courses.
H1B Sponsorship
University of California, San Francisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (365)
2024 (342)
2023 (308)
2022 (306)
2021 (241)
2020 (268)
Funding
Current Stage
Late StageTotal Funding
$52.45MKey Investors
California Institute for Regenerative MedicineBaldrick's FoundationNational Institute on Aging
2025-01-30Grant· $11.9M
2023-11-21Grant
2023-10-03Grant
Leadership Team
Recent News
2026-01-13
2026-01-06
2026-01-05
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