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Dollar Bank · 3 weeks ago

Intern, Desktop Support

Pittsburgh, PA

Internship

Onsite

Intern

Dollar Bank is a financial institution seeking to provide real-life work experience through a year-round internship program. The role involves assisting IT professionals with desktop support tasks, including installation, troubleshooting, and providing technical support for back-office desktops.

BankingFinancial ServicesLendingVenture Capital

H1B Sponsor Likely

Responsibilities

Install and configure PCs for use in the back office

Assist with the installation of hardware in the back office

First level technical support may include, but not be limited to: cloning workstations, racking hardware, and moving computer equipment

Troubleshoot, diagnose, and resolve hardware and software problems

Provide high level technical support for back-office desktops

Perform routine hardware and software upgrades

Receive professional training and mentoring that will lead to transferable work experience

Work in a supportive, team-oriented environment

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program

Qualification

PC RepairEthernetTCP/IPCustomer ServiceTechnical Support

Required

Completion of 1 year of college/technical school with an IT related major

A working knowledge of Ethernet and TCP/IP

A strong commitment to customer service

Occasional availability to work after hours and weekends

Occasional overtime may be necessary to accomplish group goals

Must be able to lift 20 pounds

Preferred

Experience In PC Repair Strongly Preferred

Benefits

401(k) with immediate vesting

Tuition reimbursement

Gym membership reimbursement

401(k) with immediate vesting

Tuition reimbursement

Gym reimbursement

Company

Dollar Bank

Glassdoor3.8

Dollar Bank is a full service, regional bank providing banking services

Founded in 1855

Pittsburgh, Pennsylvania, USA

1001-5000 employees

http://dollar.bank

H1B Sponsorship

Dollar Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)

2023 (2)