Epicor · 3 days ago
Consulting Services Consultant | EDI
United States
Full-time
Hybrid
Entry, Mid Level
$94K/yr - $151K/yr
2+ years expEpicor is a company focused on creating a world of better business through data, AI, and cognitive ERP. The Epicor Kinetic EDI Consultant will take ownership of solution design, configuration, and training for EDI integrations, ensuring client satisfaction and project readiness through effective communication and management of project tasks.
Computer Software
Responsibilities
Ownership of Epicor ERP/Kinetic EDI implementation engagements, including but not limited to proactive Status Reports, Timeline Risks, Scope Creep, and Scheduling/Time management
Acts as ERP EDI primary point of contact for clients, ensuring timely communication and understanding of project progression, deliverables, and business needs
Analyzes existing ERP workflows and/or business processes to ensure alignment with EDI integration requirements
Configures EDI integration capabilities within Kinetic, providing initial setup, training, and troubleshooting assistance during implementation
Consults on Epicor’s EDI solutions, including but not limited to client training, trading partner configuration and connectivity, mapping translation, transaction processing, and end-to-end testing
Responsible for understanding and maintaining high levels of customer satisfaction
Responsible for daily entry of time and expenses, and accurate tracking of individual task budgets, in a project accounting system
Teams with other internal and external groups, e.g., Epicor ERP consultants, project manager, and 3rd party resources, to research and propose solutions
Analyze and anticipate project risk and out-of-scope activities; tracks and accurately estimates additional time required to perform work; promptly communicate and/or escalate urgent business concerns to PM, EDI PS Leadership, and/or client; propose solutions to address them
Qualification
Required
Ability to meet utilization target of 70%
Anticipate ebbs and flows in billable workload based on project deadlines and % completion; proactively partner with ERP EDI PS Leaders to secure and schedule new engagements
Self-driven with proven ability to complete project deliverables on time and pivot shifting priorities, while mitigating impact to established timelines
Self-sufficient and proactive; uses established processes and builds relationships with key internal resources to efficiently address roadblocks to scope delivery
Strong listening, verbal, and written communication skills, including virtual presentations; perceptive, empathetic, responsive, and customer-centric
Effective teaching, excellent verbal/written communication skills, and PC skills required
Strong organizational, project management, and time management skills
Ability to travel up to 10%
Preferred
Bachelor's degree in Business, IS, Supply Chain Management, or related degree, or equivalent work experience within the manufacturing industry
Demonstrated knowledge of manufacturing, EDI, supply chain, and accounting concepts/software
2+ years' experience in the areas of ERP consulting, implementation, application training, or business system management
Knowledge of Epicor's E10/Kinetic applications, including the EDI/Demand Management Module, is highly desired
Previous experience with EDI
Experience with integration using REST API
Knowledge of C# coding language
Knowledge of SQL Developer and database relationships
Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Company
Epicor
We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, move, and sell the things we all need.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Steve Murphy
CEO
Alessandro (Al) Hernandez
Strategic Partnership Manager
Recent News
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