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Helzberg Diamonds · 1 day ago

Marketing Operations Manager

Kansas City, MO

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Helzberg Diamonds is seeking a Marketing Operations Manager who will lead the integration between brand, channel, merchandise, and analytic teams. The role focuses on managing the planning, kickoff, and reporting of key marketing programs and campaigns while ensuring effective communication and collaboration among stakeholders.

JewelryRetail

Responsibilities

Lead strategic and executional brief kickoffs, bringing key stakeholders together to gain alignment on marketing messages and tactics

Partner with business stakeholders to ensure new and existing programs are funneled into the marketing process

Communicate expectations, milestones, and timelines with key internal partners

Partner with cross functional leads to manage master calendar process and integration points, including Retail Calendar

Lead integration across marketing and brand teams, ensuring effective exchange of information and collaboration

Aggregate plans and strategies from channel owners to build a cohesive integrated plan to support business programs and campaigns

Collaborate with channel and analytics teams to summarize and socialize marketing performance for specific programs

Serve as the primary administrator for the Digital Asset Management (DAM) platform, defining cross-functional workflows and delivering comprehensive training to maximize usage, process efficiency, and team alignment

Qualification

Marketing OperationsDigital MediaProject ManagementBrand CampaignsMicrosoft Office ProductsTeamworkCollaborationCommunication

Required

Bachelor's Degree

Minimum of five years of experience in a marketing planning, operations, account management, or project management role

Basic understanding of marketing channels, including digital media, radio and OOH, and email

Experience working on brand campaigns and familiarity with the campaign creation process

Strong organizational and project management skills with the ability to manage multiple projects at once

Self-starter with strong collaboration skills and ability to connect the dots across multiple programs and campaigns

Hybrid schedule with predictable onsite attendance required three or more days per week to perform essential functions involving interactive behaviors with co-workers and managers, operation or manipulation of equipment and/or materials located only on site, and direct interaction with internal and/or external customers