JPMorganChase · 2 days ago
Private Bank Digital, Content Design Strategist, Vice President
New York, NY
Full-time
Onsite
Mid, Senior Level
$133K/yr - $190K/yr
6+ years expJPMorganChase is seeking a Content Design Strategist to define the digital voice of their global private bank. In this pivotal role, you will craft the tone, voice, and UX writing for new digital experiences while collaborating with product designers and engineers to elevate content strategy across platforms.
Asset ManagementBankingFinancial Services
Responsibilities
Establish and refine the tone, voice, and UX writing guidelines for our authenticated client and prospect experiences, driving innovation and excellence in every word
Create, document, and maintain content standards, messaging frameworks, and UX copy that set the benchmark for our brand
Lead the UX writing of new and existing digital experiences, ensuring best practices are adhered to, driving consistency, quality, accessibility and impact across our platforms
Collaborate closely with product designers, engineers, and cross-functional partners to bring new experiences to life and ensure seamless integration of content strategy
Advocate for clarity, consistency, accessibility, and inclusive language, ensuring every product delivers an exceptional user experience
Present and articulate content decisions to cross-functional teams and leadership, sharing your creative vision and rationale
Gather feedback from users and stakeholders to inform ongoing improvements and keep our content strategy evolving
Set the bar for content quality, usability, and accessibility in every message and interaction
Ensure all content complies with legal and regulatory requirements
Understand the complexities of localizing content for a global audience
Stay current with industry trends, tools, and best practices in content strategy, UX writing, and digital communication
Contribute to a culture of learning, mentorship, and content excellence within the organization
Qualification
Required
6+ years of experience in digital content creation, with a focus on UX writing, content design, and copywriting, including leadership roles in managing large-scale content projects
A bachelor's degree in English, Communications, Design, Business, Marketing, Finance, or a related field. Equivalent relevant experience will also be considered
Proven excellence in writing, editing, and communication skills, with a strategic approach and attention to detail
Ability to synthesize complex, interdependent, and sometimes competing needs into cohesive content solutions for data-dense, high-touch experiences
Strong skills in crafting tone, voice, and messaging for enterprise platforms, with specific experience in developing content guidelines from the ground up
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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