Cohu, Inc. · 5 months ago
Field Service Engineer 2
17087 VIA DEL CAMPO, San Diego, CA, 92127, US
Full-time
Onsite
Mid Level
3+ years expCohu, Inc. is a company that specializes in semiconductor test equipment, and they are seeking a Field Service Engineer 2 to represent the company worldwide at customer locations. The role involves providing technical support, performing installations and repairs, and ensuring customer satisfaction with equipment performance and reliability.
Electrical DistributionElectronicsManufacturingPublic SafetyTest and Measurement
Responsibilities
Conduct on-site installation and repair of semiconductor test equipment on location at customer locations worldwide
Complete retrofits at customer sites
Leverage skill and knowledge of company equipment (electro-mechanical and pneumatic systems, software systems, systems functionality, and diagnostics) to perform testing and troubleshooting of complex equipment to ensure proper working order: ensure procedures are followed and findings are documented
Make repairs, solves problems and/or communicates repair suggestions to customers
Isolate equipment start-up malfunctions and take corrective action
Respond to customer requests for technical service
Make recommendations to improve product reliability and serviceability
Make recommendations to the spares list
Provide technical assistance to the internal Sales Department
Develop and certify standard testing procedures
Monitor product reliability and collect data for analysis
Analyze data, submit findings and make recommendations to improve product reliability
Coordinate and participate in conference calls to facilitate escalated issues
Provide technical training and support to customers and deliver operator training
Serve as an on-site expert on questions or issues involving equipment in operation at customer facilities
Train customer personnel and OEM dealers in equipment operation and maintenance requirements
Make technical presentations as required on various field service processes and equipment operations
Qualification
Required
A Bachelor degree is required or equivalent combination of education, training and related semiconductor test equipment experience
A minimum of three years of experience as a field or technical customer service engineer/technician or systems engineer/technician is required
Experience with the installation, repair, upgrading, servicing, troubleshooting, problem analysis and resolution of semiconductor test equipment is required
Progressive and demonstrated experience successfully interfacing and servicing customers on-site at their locations as a technical company representative is required
Intermediate knowledge of semiconductor equipment that includes electro-mechanical systems, pneumatic systems, software and control systems, and related materials is required
Ability to read schematics, assembly drawings and detailed blueprints; use tools and mechanical fixtures
Ability to use diagnostic terminal at an intermediate to advanced level
Must have the ability to work with assigned projects that are diverse, requiring judgment in analyzing data and selecting the best correctional method
Excellent communication and presentation skills to effectively interface with high-profile customers
Computer literate with a working knowledge of Microsoft Word and Excel
Must possess and maintain a valid driver's license and automobile insurance
Preferred
Technical knowledge and experience in an engineering or other technical/customer/product support role—with Delta Design semiconductor test equipment is strongly preferred
Experience with VTS and/or Pyramid handlers strongly preferred
Company
Cohu, Inc.
Cohu is the leading supplier of semiconductor test handlers and contactors, and a growing provider of automated test equipment, inspection & metrology solutions, and data analytics software to optimize semiconductor manufacturing yield and productivity.
1001-5000 employees
H1B Sponsorship
Cohu, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$287M2025-09-24Post Ipo Debt· $287M
1978-06-13IPO
Leadership Team
Luis Muller
Chief Executive Officer and Board of Director
Craig Halterman
VP / Chief Information Officer
Recent News
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2025-10-31
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