Truist · 1 month ago
Operations & Program Management Senior Consultant
Charlotte, NC
Full-time
Onsite
Senior Level
5+ years expTruist is a financial services company seeking an Operations & Program Management Senior Consultant. This role involves leading efforts to improve efficiency, increase profitability, and manage cost-saving initiatives across various business lines, while providing expertise in program and print management.
BankingFinanceFinancial Services
Responsibilities
Drive effort to improve efficiency, increase profitability and manage cost saving strategies and initiatives
Lead and/or coordinate programs across lines of business marketing, marketing centers of excellence, product, channel management, risk and other areas to design, set up, operationalize, fulfill inside of portfolio discipline
As a subject matter expert on the Operations and Program Management team, this role provides leadership for all key areas of the capabilities such as day to day management and/or strategy
May act as a team leader for other consultant or specialist roles and/or as a liaison to a support area
Key leader on high‐visibility, company‐wide strategic initiatives focused on improving efficiency and increasing profitability
Lead the creation of top level & program strategy, aligning critical objectives & required resources, tools & investment readiness
Manage complex, transformational, enterprise‐wide projects
Construct key marketing programs for cost avoidance, continuous performance improvement, consistent delivery & shared learnings
Identify the success factors & performance indicators that are critical for management decision-making & program control
Develop, manage and report on marketing dashboards & calendars as needed and ability to utilize a variety of resource planning, collaboration, workflow management, reporting, costing & calendaring tools to insure program objectives are met
Build positive relationships with internal marketing teammates & external suppliers
Lead, manage & execute all types of printing - commercial print, direct mail, wide format, fixtures - with detailed timelines for all print production work across all Lines of Business
Advise teams on print strategy to produce effective campaigns by translating campaigns to print production
Responsible for print strategy & execution, aligned with business need & the brand strategy
Lead print execution in concert with agencies & third-party providers to enable segment/business marketing strategies and ensure the attainment of key business goals (customer acquisition, retention and profitability)
Provide expertise in print procurement, including advanced knowledge of paper, print production and strategic solutions, Business Process Outsourcing (BPO), and corporate paper programs to negotiate favorable contracts, create cost savings & optimize print spend for marketing materials & services
Ensure print management to deliver jobs correctly on time and on budget
Experienced professional role that applies in-depth knowledge to results-driven programs within portfolio discipline and provide a foundational understanding of concepts and principles of other related professional disciplines
Through the marketing process, manage projects and related specific activities within given constraints of time, budget and quality to ensure scope, schedule and costs are reasonable and achievable
Allocate work among team members and provide guidance regularly; conducting periodic and post-project reviews for enterprise strategic initiatives
Within the marketing process, lead the print production process (in both pre- & post- creative release – through the delivery of materials) and is accountable in revenue generating programs across all Lines of Business and Corporate Marketing
Lead the planning and scheduling through proactive communication and within print production milestones and steps; provide consultative expertise, change impact and issue management
Print Production Milestones include: (1) Print Production (On Press) Schedule; including Pre-production ‘consultation and meeting’, Proofing Process, Printing Process | (2) Fulfillment (Kitting) Schedule | (3) Distribution (Shipping) Schedule
Analyze stakeholder needs to identify gaps and risks, define capabilities and develop cost‐effective solutions to a wide range of business challenges, e.g., big project/small budget, tight timelines and execution roadblocks
Lead small projects with manageable risks and resource requirements; play significant roles in larger, more complex enterprise-wide initiatives in support of cost saving strategies
Apply knowledge of best practices derived from experience to solve a range of complex technical and operational problems
Take a new perspective on existing solutions to solve complex problems by exercising judgment based on the analysis of multiple sources of information
Explain and interpret complex, difficult, or sensitive information; view business challenges from diverse perspectives
Work independently and receive minimal guidance; act as a resource for teammates with less experience
Qualification
Required
Bachelor's degree in Marketing, Communications, Business Administration or related field, or equivalent education and related training
Five years of related experience or an equivalent combination of education and experience
In-depth knowledge and expertise of principles, practices, theories, and/or methodologies associated with the Marketing discipline (e.g., Marketing P's, Market research, analytics, digital)
Experience managing or leading projects or project work streams and operates as a lead in a specialty capacity
Knowledge of the industry's competitive landscape and the factors that differentiate Truist and its competitors in the market
Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders
Ability to provide direction, coaching and mentor experienced teammates
Fluent in Excel and PowerPoint, preparing presentations for senior level teammates
Preferred
Master's degree or MBA and five years of related experience
Previous experience in the banking industry
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
Vacation
Sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
Maryland Daily Record
2026-01-03
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