FRONT END/LEAD CLERK jobs in United States
cer-icon
Apply on Employer Site
company-logo

Kroger · 1 month ago

FRONT END/LEAD CLERK

positionGlendale, WI
timeFull-time
remoteOnsite
seniorityMid Level

Kroger is a well-known retail company, and they are seeking a Front End/Lead Clerk to support day-to-day operations in the Front End department. The role involves improving processes, ensuring effective customer service, and providing training and support to team members.

GroceryMarketingMeat and PoultryRetailRetail Technology
check
H1B Sponsor Likelynote

Responsibilities

Explore and develop more effective and efficient processes, policies and procedures for Front End, Customer Service Center and Accounting
Design a cleaner, more efficient working environment for Front End, Customer Service and Accounting
Ensure safe, effective and efficient customer service is provided throughout department
Improve Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements
Provide training, support and follow up on all aspects of Key Retailing
Coach and train customer service manager and front end supervisors
Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive and respectful manner
Support store management and customer service manager in maintaining a well-organized, clean, pleasant shopping environment at the check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room and parking lot area
Follow through on special assignments and perform any and all duties as assigned
Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualification

Customer serviceFront-end operationsMicrosoft OfficeMulti-taskingDependabilityEffective communicationIntegrity

Required

Willing to work mornings, afternoons, evenings, or nights as the work demands
Willing and available to work weekends and holidays as needed (emphasis on Prime Time)
Store retail experience with an emphasis on customer service and front-end operations
Ability to multi task and handle large workloads
Effective written and oral communication skills
Ability to learn a wide range of computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc
Understanding of all key components of department operations (ie. Managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, expense control)
Past work record must exhibit a high level of integrity and dependability

Preferred

Thorough experience in customer service and all phases of front-end operations

Company

Kroger

twittertwittertwitter
Glassdoor3.2
company-logo
Kroger is a grocery retail store that provides a wide variety of product for customers and community.
dateFounded in 1883
location
Cincinnati, Ohio, USA
people-size10001+ employees
web-link
https://www.thekrogerco.com/

H1B Sponsorship

Kroger has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (64)
2023 (71)
2022 (63)
2021 (20)
2020 (29)

Funding

Current Stage
Public Company
Total Funding
unknown
1984-09-28IPO

Leadership Team

leader-logo
Ronald Sargent
Interim Chief Executive Officer

Recent News

PR Newswire
Kroger Launches Fast, Convenient Delivery on Uber Apps Nationwide
2026-01-16
PYMNTS.com
Google Debuts ‘Universal’ Protocol for Agentic Commerce
2026-01-12
Morningstar.com
Kroger Announces the Sale of Vitacost.com, Inc.
2026-01-11
Company data provided by crunchbase