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General Atomics Aeronautical Systems · 1 day ago

Second Shift Urgent Field Support (UFS) Senior Engineer

Poway, CA

Full-time

Onsite

Mid, Senior Level

$81K/yr - $142K/yr

4+ years exp

General Atomics Aeronautical Systems, Inc. (GA-ASI) is a world leader in remotely piloted aircraft and tactical reconnaissance radars. They are seeking a Second Shift Urgent Field Support (UFS) Senior Engineer to solve multidisciplinary engineering problems, develop troubleshooting recommendations, and interface with various technical staff to ensure operational readiness of their systems.

EnergyEnergy EfficiencyManufacturingWireless

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Be able to work a second shift including an on-call schedule for off-hour support

This position works a 9/80 from approximately 2pm – 11pm Monday-Friday with alternating Fridays off

Work with UFS Team members on the standard work schedule to receive and hand-off assignments

Support of Operations Center activities including shift coverage during planned working hours

Obtain and maintain technical system-level knowledge of GA-ASI aircraft, ground control stations, and associated hardware, including related operational procedure and maintenance processes. Robust knowledge of systems and procedures is required to understand discrepancies and generate appropriate corrective action

Direct investigations of anomalies based on information provided by customers, available technical information, manuals, and standard scientific and engineering principles

Interface with design engineers, test engineers, program management, maintenance technicians, technical writers, pilots, and other professional staff to coordinate operational or maintenance workarounds, improved procedures, software updates, or hardware modifications as required in response to field incidents and anomalies

Author engineering memorandums and presentations for anomaly investigations to customers, GA-ASI technical staff, and executive leadership. Memorandums are a primary deliverable and may be required under an emergency timeframe

Direct the activities of designers and technicians and potentially lead and direct the activities of less experienced professional staff

Represent the organization to GA-ASI’s customers in describing solutions to technical issues associated with specific anomalies

Ensure that findings from any investigation are well-documented, and that required platform improvements or workarounds are successfully passed to the appropriate team for development and inclusion, as applicable

Maintain the strict confidentiality of sensitive information

Travel and provide on-location support if required. Most support by UFS is accomplished without the need for travel; however, on-site support may sometimes be necessary

Perform other duties as assigned

Work in a safe manner in accordance with established operating procedures and practices

Observe all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company

Qualification

Engineering degreeMulti-disciplinary engineeringUnmanned Aircraft SystemsTechnical writingCommunication skillsProblem-solvingTeam leadershipExtended hoursSecurity clearanceInterpersonal skillsDocumentation skillsPresentation skillsIndependent work

Required

Typically requires a bachelors degree, masters degree or PhD in engineering or a related technical discipline from an accredited institution and progressive engineering experience as follows; four or more years of experience with a bachelors degree or two or more years of experience with a masters degree. May substitute equivalent engineering experience in lieu of education

Must have a broad understanding of multi-disciplinary engineering concepts, principles, and theory; experience demonstrating a broad application of those concepts; and expanded knowledge of principles, concepts, theory, and practices in related technical specialties

Must possess the ability to understand new concepts quickly; apply them accurately throughout an evolving environment; organize, schedule, and coordinate work phases; and determine the appropriate approach at the task level or, with assistance, at the project level to provide solutions to a range of complex problems

Must possess proficient technical writing skills. A writing sample may be requested

Must have excellent communication, computer, documentation, presentation, and interpersonal skills

Must be able to work extended hours or weekends, as required

Must be able to obtain and maintain a secret level or above security clearance

Must have the ability to work independently and as part of a team

Must be able to perform complex tasks in multiple engineering areas

Must be able to lead a team of less experienced professional employees on semi-routine tasks

Ability to obtain and maintain DoD security clearance is required

Preferred

Experience in one or more of the following areas is preferred: MQ-9A, MQ-9B, MQ-1C, Predator XP, Avenger, or other Unmanned Aircraft Systems (UAS), to include engineering development, support, maintenance, or operations

Flight line support or System Test and Qualification (ST&Q)

Design (Aero, Structures, Electrical, Propulsion, etc.)

Specific aircraft, engineering, or maintainer qualifications (e.g., Airframe and Powerplant)

Certification and Airworthiness

Telemetry review and analysis