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Tanana Chiefs Conference · 4 weeks ago

Audio and Video Technicians

Fairbanks, AK

Full-time

Onsite

Entry, Mid Level

2+ years exp

Tanana Chiefs Conference is seeking an Audio Visual, Video Systems Technician responsible for managing and operating audio visual and video communications equipment. The role involves providing technical support, managing vendor relationships, and ensuring seamless integration of online meeting platforms for virtual collaboration.

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Responsibilities

Set up and install A/V and VTC equipment such as microphones, speakers, video screens, projectors, video monitors, recording equipment, wiring, cables, sound and mixing boards for events and functions such as conventions, summits, meetings and other events as required

Set up and operate A/V and VTC equipment and lighting

Monitor sound feeds to ensure quality, test and resolve equipment issues, diagnose and correct media system problems

Coordinate audio feeds and broadcast images, mix sound inputs and remote feeds

Compress and digitize audio and video data. Duplicate audio and video data and be able to turn ideas into outlines, storyboards and images

Ensure safe storage and integrity of data. Ensure safe storage of equipment and keep equipment clean and ready for deployment

Maintain Inventory of equipment using the current ITSM solution

Field incoming request tickets from end users needing A/V, Live Event, and VTC support

Conduct research into software application products and services in support of development and purchasing efforts

Participate in the design, development, and delivery of A/V and VTC training programs/classes

Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution

Configure and support online meeting platforms (e.g., Microsoft Teams, Zoom, Webex) for virtual and hybrid events, ensuring compatibility with A/V systems and VTC equipment

Provide end-user training and technical support for virtual collaboration tools, including troubleshooting connectivity, audio/video quality, and platform features

Perform other duties as assigned

Qualification

Audio Visual EquipmentVideo TeleconferencingMicrosoft TeamsZoomWebexA/V CertificationA+ CertificationTroubleshooting SkillsTechnical DocumentationCustomer Service SkillsAnalytical SkillsInterpersonal SkillsProblem Solving Skills

Required

College diploma in the field of computer science, information systems, and/or four years equivalent work experience in the field of computers and/or electronic communications field

In-depth, hands-on knowledge of, and experience with enterprise and desktop applications, including MS Operating Systems, MS Productivity Software, and the ability to train users in these applications

Two (2) years experience in the field of audio visual equipment and/or video teleconference arena and electronic equipment maintenance and repair

Must pass background check pursuant to Federal Indian Child Protection and Family Violence Prevention Act requirements and State of Alaska background check

Broad knowledge of sip, audio video equipment, techniques and multimedia communication standards

Experience working in a team-oriented, collaborative environment

Computer skills; basic trouble shooting skills, Hardware Upgrades, RAM, Video, Sound, SCSI and Multimedia Cards

Knowledge and ability in installation, maintenance, and operation of audio visual equipment for event broadcasting

Software Installation and Updating, Windows OS, File clean up

Ability to conduct research into software development and delivery concepts, as well as technical application issues

Ability to develop and interpret technical documentation from training and end user procedures

Ability to effectively prioritize and execute tasks in a high-pressure environment

Ability to document procedures and practices

Self motivated good analytical and problem solving abilities, good customer service skills, and excellent written, oral, interpersonal and presentational skills