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AMH · 1 day ago

Field Learning Program Facilitator

Las Vegas, NV

Full-time

Onsite

Entry, Mid Level

$57K/yr - $71K/yr

2+ years exp

AMH is a leading single-family rental company and homebuilder recognized as a top employer. The Field Learning Program Facilitator is responsible for delivering field-based training, supporting onboarding, and providing coaching to operational teams to ensure effective skill application.

Property ManagementReal EstateReal Estate InvestmentRental

Hiring Manager

Sheila Cavizo

Responsibilities

Deliver field-based training through in-person and virtual sessions covering onboarding, upskilling, technical competencies, standard operating procedures (SOPs), safety, and service standards. Manage training logistics, including scheduling, attendance tracking, and coordination with local leaders. Support course administration in the LMS platform (e.g., Workday), including attendance, grading, and assessment tracking. Ensure data accuracy and compliance, escalating issues as needed

Conduct ride-alongs and onsite coaching with field personnel to observe performance, reinforce learning, and provide actionable feedback. Document key observations and share insights with market leadership for continued adoption and reinforcement

Collaborate with local leaders to create advanced market visit agendas to align priorities. Following visits, prepare leadership debrief summaries outlining training outcomes, strengths, and opportunities for improvement

Assist in delivering and co-facilitating train-the-trainer sessions alongside the lead facilitator, market/regional leaders, and subject matter experts (SMEs). Support internal facilitators to ensure consistent delivery of established programs. Coach front-line and mid-level managers on reinforcing training programs at the local level, strengthening accountability for skill transfer and consistent application

Qualification

Field operations experienceFacilitating technical trainingOnboardingUpskillingOSHA 10 CertificationEPA Section 608 CertificationWorkday Learning proficiencyCoaching skillsFlexibleCommunication skillsOrganizational skillsTeam-orientedAdaptable

Required

High school diploma or GED required

Minimum 2-3 years in field operations (e.g., field services, maintenance, property services, construction, or new development support); experience in single-family or multi-family rental operations preferred

Minimum 2-3 years of experience facilitating role-based, technical, or safety training in classroom, virtual, or on-the-job settings

Valid driver's license and satisfactory driving record required

Solid working knowledge of field operations in property maintenance, field services, resident services, or construction; able to follow and explain SOPs in clear, practical terms

Skilled facilitator with the ability to engage employees in classroom, virtual, and hands-on settings

Effective coach in the field with a “walk-along” approach, reinforcing skills and performance expectations in active work environments

Proficient with technology, including Workday Learning or similar LMS platforms, to support course scheduling, attendance, and basic tracking

Strong verbal and written communication skills with the ability to explain technical concepts simply and clearly to a range of learners

Comfortable using Microsoft Office Suite, tablets, mobile applications, and digital training tools for delivery and follow-up

Organized and detail-oriented, able to manage training schedules, session logistics, and market visit agendas

Team-oriented and collaborative, works effectively with training peers, local leadership, and subject matter experts to ensure consistent training execution

Flexible and adaptable, able to adjust to changing priorities and field demands in a fast-paced environment

Quality-focused and outcomes-aware, gathers participant feedback and provides insights to leaders and training partners to support ongoing improvement