Waystar · 2 days ago
VP, AI Transformation & Operational Excellence
Atlanta, GA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expWaystar is a healthcare payments platform that simplifies revenue cycle processes for providers. The Vice President of AI Transformation & Operational Excellence will lead the integration of AI-driven continuous improvement initiatives to enhance operational efficiency and customer experience across the organization.
FinanceHealth CarePaymentsSoftware
Responsibilities
Establish the multi-year vision, strategy, and roadmap for leveraging Artificial Intelligence, with a specific focus on Foundation Models (e.g., Generative AI/LLMs), to optimize end-to-end business processes and unlock new operating models
Lead the strategic direction, development, and execution of Kaizen AI initiatives across the entire organization, focusing on those that deliver significant ROI through cost reduction or exponential operational efficiency, while elevating customer experiences
Champion the adoption of Kaizen methodology—continuous, incremental improvement—within AI projects and broader transformation programs
Develop and execute a comprehensive change management strategy to ensure successful adoption of new AI-enabled processes across the entire organization, addressing cultural, skill, and operational shifts
Collaborate with C-suite executives, departmental leaders, and cross-functional teams to align AI initiatives with organizational goals
Set clear KPIs and success metrics to measure the impact, progress, and value of AI-driven efficiency programs
Foster a data-driven, agile, and innovative culture that embraces experimentation, learning, and iteration
Stay ahead of emerging AI technologies and trends, identifying opportunities for strategic advantage and competitive differentiation
Mentor and develop a high-performing team of AI professionals, ensuring talent growth and knowledge sharing
Partner with Legal and Risk teams to assess, monitor, and mitigate risks associated with Foundation Model use, including bias, hallucination, data security, and IP concerns
Refine and enforce an enterprise-wide framework for responsible AI development and deployment, ensuring compliance with data privacy regulations (e.g., GDPR, CCPA) and internal ethical guidelines
Represent the organization externally at industry forums, conferences, and with strategic partners on AI and Kaizen topics
Qualification
Required
Minimum of 10 years' experience in AI leadership roles, preferably at the VP or senior executive level
Demonstrated success in driving large-scale AI efficiency initiatives across complex, matrixed organizations
Expertise in implementing Kaizen or other continuous improvement methodologies within the context of AI and digital transformation
Advanced understanding of AI technologies, including machine learning, deep learning, natural language processing, and automation
Exceptional strategic thinking, analytical, and problem-solving skills
Proven leadership and change management capabilities, with experience influencing senior stakeholders
Strong business acumen with the ability to connect technology initiatives to operational and financial outcomes
Outstanding communication, presentation, and interpersonal skills
Relevant advanced degree (MS/PhD in Computer Science, AI, Engineering, or equivalent experience) preferred
Preferred
Visionary mindset with a passion for innovation and transformation
Relentless drive for continuous improvement and operational excellence
Collaborative, inclusive leadership style that empowers teams
Integrity, transparency, and commitment to ethical AI practices
Benefits
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
Generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
Flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
Company
Waystar
Waystar is a technology platform that provides healthcare revenue cycle management solutions.
1001-5000 employees
H1B Sponsorship
Waystar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (2)
2022 (2)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.12B2025-09-11Post Ipo Secondary· $709.2M
2025-05-13Post Ipo Secondary· $557M
2025-02-20Post Ipo Equity· $800M
Leadership Team
Steven M. Oreskovich
Chief Financial Officer
Ryan Ayres
VP Sales - Health Systems and Hospitals - Western Region
Recent News
2026-01-12
2025-12-29
Company data provided by crunchbase