Twist Bioscience · 20 hours ago
Senior Staff Salesforce CRM Functional Architect
South San Francisco, CA
Full-time
Onsite
Senior Level, Lead/Staff
$198K/yr - $222K/yr
12+ years expTwist Bioscience is a company focused on synthesizing genes from scratch, known as 'writing' DNA. They are seeking a Senior Salesforce CRM Functional Architect to design and implement scalable CRM solutions using Salesforce Sales Cloud, Data Cloud, and Marketing Cloud, ensuring alignment with business objectives and driving user adoption across the organization.
B2BBiotechnologyChemicalHealth CareLife Science
Responsibilities
Define and architect end-to-end solutions across Salesforce Sales Cloud, Data Cloud, and Marketing Cloud
Translate business objectives into scalable, secure, and high-performance Salesforce architecture
Lead requirements gathering, solution design workshops, and roadmap planning
Define and enforce architectural governance standards and patterns to ensure consistency and maintainability
Collaborate with Sales, Marketing, Data, and IT teams to understand functional requirements and convert them into Salesforce features and configurations
Create detailed documentation including business process flows, user stories, solution designs, and configuration guides
Drive cross-cloud design alignment and ensure seamless data flow between Sales, Data, and Marketing Clouds
Oversee technical implementation with developers, admins, and third-party vendors
Guide integration between Salesforce and other enterprise systems (e.g., ERP, Order Management Systems, external data sources)
Provide expert-level support on data modeling, API utilization, and data governance
Lead user adoption efforts by creating and delivering training materials
Champion CRM best practices across the organization
Establish KPIs to evaluate the success of implemented solutions and iterate on improvements to enhance their effectiveness
Qualification
Required
12+ years of relevant industry professional experience in CRM with at least 7+ years of Salesforce-specific experience
Proven Technofunctional experience architecting and delivering complex, multi-cloud Salesforce implementations
Expertise with Flow Builders, Apex Classes, SoQL Queries, and Connector Integrations
Deep understanding of Sales Cloud: Lead/opportunity management, Accounts and Contacts, territory management, forecasting, CPQ, Conversion of Opportunity to Order, Payment Methods
Deep understanding of Marketing Cloud: Journey Builder, Email Studio, Mobile Studio, Interaction Studio
Deep understanding of Data Cloud: Customer 360, data ingestion pipelines, identity resolution, data harmonization
Expertise in Salesforce data modeling, declarative automation, and AppExchange solutions
Experience with tools such as MuleSoft, Tableau CRM, and CDP integrations
Familiarity with Agile/Scrum project delivery methodologies
Preferred
Salesforce Certified Application Architect and/or System Architect
Salesforce Marketing Cloud Consultant certification
Experience working in a regulated or enterprise-grade environment (e.g., biotech, healthcare, or finance)
Knowledge of data privacy regulations (GDPR, CCPA) and how they apply to Salesforce solutions
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Leadership presence and ability to influence at all levels
Highly organized and detail-oriented with a focus on outcomes
Benefits
Bonus
Equity
Generous benefits package
Company
Twist Bioscience
Twist Bioscience is a biotechnology company that offers synthetic DNA solutions, gene synthesis, and variant libraries.
501-1000 employees
H1B Sponsorship
Twist Bioscience has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (14)
2023 (22)
2022 (19)
2021 (4)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$553.11MKey Investors
Capital World InvestorsBiomatics Capital PartnersIllumina
2022-02-09Post Ipo Equity· $250M
2020-01-27Post Ipo Equity· $50M
2018-10-30IPO
Leadership Team
Emily Leproust
CEO
Siyuan Chen
Chief Technology Officer
Recent News
2026-01-07
2025-12-30
Company data provided by crunchbase