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Quest Diagnostics · 3 weeks ago

Senior National Training Manager Precision Oncology & Pathology

United States

Full-time

Remote

Senior Level

5+ years exp

Quest Diagnostics is focused on providing innovative healthcare solutions, and they are seeking a Senior National Training Manager for Precision Oncology & Pathology. This role will develop and implement training strategies to enhance the skills of the commercial team in the Oncology space, ensuring they are well-prepared to meet market demands.

BiotechnologyHealth CareHealth DiagnosticsInformation ServicesPrecision Medicine

Responsibilities

Partner with Commercial Learning Center, Commercial Operations, and Oncology Franchise leadership to develop and implement the overall Oncology training strategy that maximizes performance and results

Drive and support national programs and provide valuable input about the needs of local programs as well

Lead the design, development and deployment of national, regional, and local training as directed in various blended learning formats. (live and digital methods)

Partner with commercial and franchise leadership on the strategy, development, and delivery of all Oncology training

Serve as a primary resource to commercial management and personnel relative to the sales training and development needs of the Oncology team as well as the entire commercial organization

Conduct formal training sessions (both in person and virtually) that meet the needs of the organization

Collaborate with Commercial Learning Center leadership to develop/analyze training and identify processes, programs, and techniques for maximizing performance and results

Continually evaluate all Oncology training activities to identify areas for improvement and drive overall effectiveness

Consistently increase personal knowledge of Oncology, Quest, innovations, healthcare, and industry trends while keeping pace with training and development innovation

Conduct field training with new and existing Oncology sales representatives

Serve as a key partner with sales leadership, commercial operations, marketing, and other commercial departments to ensure integration of strategic priorities, materials, and messaging into all training

Establish consistent process to assess impact, evaluate, and uncover the training needs of stakeholders through collaboration with cross-functional leadership

Ensure appropriate and timely communication to field and leadership as it pertains to sales training initiatives

Maintain up-to-date knowledge of relevant training approaches, curriculum, content and delivery options

Other duties and responsibilities may be assigned by CLC Executive Director or VP Oncology

Qualification

Oncology experienceTraining curriculum developmentProject managementInstructional design certificationClinical experienceELearning module designCommunication skillsLeadership skillsCreative approach

Required

Bachelor's degree in science or business required

Background in medical or biological sciences required

Minimum of 5 years of experience in Oncology field required

Has a passion for and proven track record in training with minimum of 3 years of virtual and in-person training and development experience

Natural leader who thrives in working with cross-functional teams

Excellent project management skills with ability to work effectively in a fast-paced and dynamic environment

Excellent written and oral communication skills

Strong podium and / or facilitation skills required

Ability to travel approximately 30% of the time to various training sessions, meetings and / or field engagements

Demonstrated proactive, creative, and entrepreneurial approach

Strong organizational and operations skills

Demonstrated ability to design and create eLearning modules that effectively teach knowledge-based components of Oncology

Demonstrated ability to source external content and resources to speed creation of necessary content

Preferred

Master's degree and / or certifications in instructional design and / or training & development a plus

Clinical experience in Oncology or an Oncology-adjacent field a plus

Ideal candidate can also demonstrate success as a sales professional or has served in various positions training sales teams within the healthcare industry