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UCSF Health · 1 month ago

Technical Analyst Ambient Listening

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

$157K/yr - $187K/yr

4+ years exp

UCSF Health is a leading healthcare organization dedicated to innovative patient care and advanced technology. They are seeking a Technical Lead to support the Ambient Assistant Program Manager in optimizing AI-powered ambient assistant solutions, requiring expertise in Epic EHR and healthcare applications.

BiotechnologyEducationHealth CareHospitalMedical

Responsibilities

Support the Ambient Assistant Program Manager in expanding and optimizing AI-powered ambient assistant solutions

Design, integrate, and implement AI-driven clinical documentation tools

Manage technical strategies, system configurations, and performance optimizations to enhance staff efficiency and patient care

Assess and integrate AI assistant tools with Epic EHR workflows, ensuring seamless interoperability and user adoption

Work cross-functionally with clinical, IT, informatics, and operational teams to implement technology solutions

Write technical documentation in a clear and concise manner

Qualification

Epic EHRAI governanceSystem integrationPerformance optimizationHealth IT knowledgeAPI integrationTechnical documentationInterpersonal skillsProblem-solving skillsProject management

Required

Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training

4 years minimum experience configuring Epic

Epic Certification in at least one application

Strong background in system integration, software deployment, and performance optimization

Knowledge of AI governance, compliance, and regulatory considerations in healthcare

Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent/related functions. Experience with health data integration using APIs, sFTP, and some knowledge of HL7 interfaces

Familiarity with data quality and governance issues and requirements

Proven ability to analyze, troubleshoot, and solve complex technical problems in a dynamic healthcare setting

In-depth knowledge of various areas of Health IT

Assess and integrate AI assistant tools with Epic EHR workflows, ensuring seamless interoperability and user adoption

Experience working cross-functionally with clinical, IT, informatics, and operational teams to implement technology solutions

Ability to write technical documentation in a clear and concise manner

Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner

Works independently and as part of a team. Demonstrated problem-solving skills. Ability to learn effectively and meet deadlines. Demonstrated skill leading technical teams, including organizing workflow and scheduling assignments. Ability to work independently on complex technical projects as well as on a team of technical professionals and departmental decision-makers