JPMorganChase · 3 days ago
Community Manager - Grand Rapids, MI
JPMorgan Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. The Community Manager role is focused on developing community outreach and engagement programs to support financial education and product solutions within underserved communities.
Asset ManagementBankingFinancial Services
Responsibilities
Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)
Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
Report results based on event surveys to inform national community teams on opportunities for improvement
Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Qualification
Required
Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
Ability to build strong relationships with clients, peers, partners and contacts
Executive presence with strong presentation skills in small and large / public group settings
Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player
Strong analytical, strategic and independent problem-solving skills
Proven ability to discover needs and connects clients and business owners to the right resources
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators
Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements
This position will require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008
Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter
In accordance with this standard, an annual enhanced criminal screening will be required
Preferred
Bilingual language preferred
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Recent News
Hartford Business Journal
2026-01-03
2025-12-19
2025-12-12
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