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Frida · 1 day ago

Customer Supply Chain Manager

Miami, FL

Full-time

Onsite

Senior Level

5+ years exp

Frida is a company focused on supporting parents through the challenges of parenting with innovative products. They are seeking a skilled Customer Supply Chain Manager to manage retailer supply chain processes, improve KPIs, and collaborate with sales and operations teams to enhance overall performance.

BabyFirst AidHealth CareManufacturingMedical Device

Responsibilities

Retail Partner Collaboration: Build and maintain relationships with retailer replenishment and operations teams through regular meetings, aiming to pinpoint and capitalize on opportunities for growth

Key Performance Indicators (KPIs): Improve supply chain processes for retailers to achieve or surpass goals such as in-stock levels, weeks of supply, Gross Margin Return on Inventory Investment (GMROII), and On-Time In-Full (OTIF) metrics

Risk Management: Proactively identify and address retail supply chain risks, including inventory shortages and transportation disruptions, by leading cross-functional teams to devise and implement solutions

Sales and Operations Coordination: Serve as a liaison between sales and operations departments, ensuring a harmonious balance of internal and external supply chain requirements

Retail Merchandising: Manage the optimization and implementation of retail merchandising, collaborating with marketing, sales, and operations to ensure timely and complete delivery of merchandising materials

Strategic Planning and Optimization: Collaborate with operations to develop and implement supply chain strategies to enhance efficiency, reduce costs, and improve overall performance

Qualification

Supply Chain ManagementData AnalysisAdvanced Supply Chain ModelingSix SigmaProject ManagementCommunication SkillsProblem-Solving SkillsLeadership AbilitiesCollaboration Skills

Required

Bachelor's degree in Business, Engineering, Supply Chain Management, or related field

5+ Years supply chain or project management, technical customer support or related experience

Strong ownership, action driven, and discipline in establishing and improving processes

Proven expertise in advanced supply chain modeling techniques (optimization algorithms, simulation, machine learning)

Strong analytical skills and proficiency in data analysis and visualization tools

Exceptional problem-solving, communication, and leadership abilities

Preferred

Six Sigma will be an asset

Benefits

Comprehensive medical, vision, and dental plans

Employer paid life insurance

Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability

FSA & HSA

401k matching up to 4% with immediate vesting.

Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.

Flexible paid pregnancy and parental leave.

Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.

Dog friendly office - feel free to bring your best buddy with you to work!

Learning & development opportunities for professional and personal growth

Company-wide events & outings.

Exclusive employee product discounts.