Lucayan Technology Solutions LLC · 1 month ago
Quality Assurance Analyst (Microsoft 365 / Federal Environment)
United States
Full-time
Remote
Mid, Senior Level
5+ years expLucayan Technology Solutions is seeking a detail-oriented Quality Assurance Analyst to support quality assurance and compliance activities for the IRS Microsoft 365 (M365) environment. The ideal candidate will ensure that all deliverables meet project standards, federal compliance requirements, and IRS-specific traceability needs.
Big DataCloud ManagementInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Develop, implement, and execute quality assurance processes for M365 services and project deliverables
Monitor and ensure compliance with project requirements, federal standards, and IRS-specific guidelines
Prepare, maintain, and update quality documentation, reports, and dashboards
Identify areas for process improvement and recommend corrective actions
Support audits, reviews, and internal/external assessments related to M365 deliverables
Collaborate with IRS SMEs and project teams to ensure deliverables meet compliance, traceability, and quality requirements
Participate in continuous improvement initiatives to strengthen quality assurance practices across the organization
Qualification
Required
Minimum 5 years' experience in quality assurance, compliance, or related roles, preferably in large corporate or federal government environments
Experience supporting federal government clients or high-compliance environments; IRS experience preferred
Familiarity with Microsoft 365 environments and cloud-based service deliverables preferred
Strong attention to detail, organizational skills, and analytical abilities
Excellent written and verbal communication skills, with the ability to clearly document findings and recommendations
Must have or be able to obtain a Public Trust (MBI) clearance
Must complete all IRS-required security, privacy, and compliance training
Must comply with federal cybersecurity and quality assurance protocols
Preferred
Prior experience supporting IRS systems, modernization initiatives, or federal compliance programs
Knowledge of quality frameworks, audit processes, and federal standards such as NIST or FISMA
Experience with documentation tools, quality tracking systems, and reporting dashboards
Strong ability to identify process inefficiencies and implement improvements in a structured, compliance-focused environment
Company
Lucayan Technology Solutions LLC
Lucayan Technology Solutions LLC is a CVE and Hub Zone Certified, (Disabled) Veteran Owned Small Business offering cutting edge, integrated Information Technology solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase