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Meta · 2 weeks ago

User Experience Research Manager - Facebook Search

Seattle, WA

Full-time

Onsite

Senior Level, Lead/Staff

$163K/yr - $226K/yr

8+ years exp

Meta is a technology company that connects people and communities, and they are seeking a User Experience Research Manager to lead the Facebook Search product. The role involves managing a team of UX researchers to drive insights that enhance user experiences and contribute to the product's success.

Computer Software

Comp. & Benefits

Responsibilities

Manage a user experience research team (qualitative and quantitative UXR)

Make staffing decisions based on business priorities, both short term and long term, as well as team strengths and motivation

Identify gaps and solutions for future growth and scale within the team or organization, including system, product, function, partnership and/or organization opportunities

Responsible for the quality of the team, including coaching, growing individual contributors and coaching under-performing team members

Collaborating with product, engineering, design, data science and product marketing

Have a point of view about strategic decisions, using insights from the team, and communicate key take-aways clearly

Understand how to influence stakeholders and leaders to implement the best ideas

Become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to demonstrable business value

Manage a team of researchers across a key product vertical, and across multiple research disciplines

Qualification

User researchResearch methodologiesTeam managementResearch strategyQualitative researchQuantitative researchCross-functional collaborationCoaching skillsAnalytical skillsCommunication skills

Required

Bachelor's degree or significant experience conducting user research with meaningful business impact

8+ years of experience conducting primary research (either qualitative or quantitative) across the full product lifecycle, end-to-end (designing, fielding, analyzing and reporting out data)

2+ years of experience directly managing, coaching and developing full-time researchers

Experience building teams over time through hiring, growing, and retaining researchers

Experience directly managing across different research methodologies, and guiding a research team to develop generative, iterative, and evaluative research plans

Experience building and setting research strategy that connects with business strategy

Experience working with a variety of cross functional peers and stakeholders (product managers, data scientists, designers, engineers, policy, communications, marketing)

Understand complex technical product areas (e.g. recommendation ranking)

Experience understanding the balance between ad hoc and rigor, and ultimately how research translates into design and product decisions

Experience moving in a fast-moving organization and leveraging multiple new research methods, committed to high-quality, rigorous research and clearly communicating take-aways