ServiceNow · 3 weeks ago
Senior Staff Software Engineer
Santa Clara, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$188K/yr - $328K/yr
10+ years expServiceNow is a global market leader in innovative AI-enhanced technology, empowering organizations to work smarter and faster. The Senior Staff Software Engineer will design and scale front-end platforms, lead architectural decisions, and mentor engineers while collaborating with cross-functional teams to deliver high-quality user experiences.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Design, build, and scale AI-native, metadata-driven front-end platforms that power highly composable UI components and workflows
Own front-end architecture end-to-end, emphasizing reusability, extensibility, performance, and long-term maintainability
Build high-quality, clean, and scalable code by enforcing best practices in component design, code reviews, testing, and documentation
Partner closely with product managers, designers, and backend engineers to translate complex requirements into intuitive, extensible user experiences
Develop UI systems that allow customers and internal teams to configure, extend, and customize behavior via metadata, schemas, and declarative models
Lead the design and implementation of new AI-integrated UI frameworks, while continuously improving the existing component ecosystem
Mentor engineers across teams and set technical direction for front-end engineering standards and platform evolution
Drive adoption of AI-assisted development workflows, including tooling, automation, and validation of AI-driven UI behaviors
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
10+ years of engineering experience, with deep expertise in front-end development and platform architecture
Advanced experience with modern JavaScript frameworks such as React, Angular, or Vue, with a strong preference for component-based, design-system-driven development
Strong experience designing or working with metadata-driven frameworks, declarative UI models, schema-based rendering, or configuration-driven platforms
Passion for the Web as a platform, including performance optimization, accessibility, and scalable UI architecture
Solid grounding in computer science fundamentals: data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
Experience integrating AI into UI workflows, such as AI-assisted configuration, dynamic rendering, recommendations, or workflow automation
Working knowledge of Java or similar OO languages, and experience collaborating across full-stack or service-oriented architectures
Familiarity with automated testing frameworks (unit, integration, and UI testing) and CI/CD pipelines
Deep understanding of software quality principles, including reliability, observability, production readiness, and operational excellence
Proven ability to own technically complex initiatives, manage cross-team dependencies, and act as a functional or technical lead
Comfort with modern development tooling: IDEs, debuggers, profilers, source control, and Unix-based systems
Experience evaluating or validating AI-powered tools, datasets, model outputs, or inference consistency as part of product workflows
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Company data provided by crunchbase