JPMorganChase · 1 day ago
Workforce Resiliency Lead – Executive Director
Jersey City, NJ
Full-time
Onsite
Senior Level, Lead/Staff
$176K/yr - $260K/yr
10+ years expJPMorgan Chase is one of the oldest financial institutions, providing innovative financial solutions to a diverse clientele. The Workforce Resiliency Lead – Executive Director will develop and implement processes and governance to ensure effective employee support during crises and critical events, coordinating efforts across multiple teams.
Asset ManagementBankingFinancial Services
Responsibilities
Lead the review and alignment of incident response processes and playbooks across all key teams
Establish a common workflow, governance structure, and oversight routines for incident management and employee support
Develop detailed playbooks for a range of scenarios, including natural disasters, geopolitical events, active shooter situations, cyber/network incidents, and data privacy events
Design and conduct simulations and training exercises for all event types to ensure teams are prepared to respond effectively during actual incidents
Continuously assess and improve response strategies based on lessons learned from real events and exercises
Partner across key groups like Global Security, Firmwide Resiliency, Communications, HR, Supplier Services, and Location/Country Leads to ensure seamless execution on crisis/incident events (e.g. Natural Disasters)
Implement and maintain governance routines to ensure consistency, efficiency, and accountability in incident response and employee support across all teams
Monitor and report on the effectiveness of processes, playbooks, and support offerings, recommending improvements as needed
Develop and execute on employee support services by partnering with location/country leads
Manage and lead a global team across the HR and workforce resiliency space
Qualification
Required
Strong proven leader with 10+ years of experience
Proven experience in crisis management, business resiliency, strategy or transformation within a large, complex organization
Strong leadership, project management skills background with the ability to drive cross-functional alignment and collaboration
Execution focus and change management
Excellent communication, stakeholder management and influencing skills
Experience developing and implementing processes, playbooks, and governance structures
Ability to manage multiple priorities under pressure and adapt to rapidly changing situations
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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