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Inside Higher Ed · 4 weeks ago

Associate Director of Financial Aid Systems and Compliance

Fort Valley, GA

Full-time

Onsite

Lead/Staff, Director/Executive

4+ years exp

Fort Valley State University is a state and land-grant institution in Georgia that is seeking an Associate Director of Financial Aid Systems and Compliance. This role is responsible for overseeing financial aid-related systems, providing critical support to daily operations, ensuring compliance with regulations, and leading automation efforts within the Office of Financial Aid.

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Responsibilities

Lead system testing/implementations for the office of financial aid including student information system and all related technologies Supervise and coordinate daily system operations including loading and transmission to and from external entities

Confer with the Office of Information Technology and external service providers on the office of financial aid technology-related issues

Maintain system documentation and procedures

Supervise IT, staff, including training, planning, and organizing activities, and monitoring performance

Develop, maintain, and assess BANNER based rules and management queries to ensure compliance and achieve efficiencies and effectiveness Serve as Data Security Officer for data received and stored by the Office of Financial Aid

Coordinate all system development and discovery efforts in close collaboration with the office of financial aid Leadership Team and Campus partners Implement and manage records policies and procedures focused on student success

Coordinate all student processes that relate to the department's functions

Contributes and participates in the strategic planning process and future direction of the department/division

Execute reports related to record audits, interpret results, delivers analysis and resolutions

Actively engage with the department leadership and propose ideas and solutions for the successful progress of the operation

Lead meetings regarding financial aid projects, especially technology-related projects

Develops, trains, implements, maintains, and communicates services and programs to relevant stakeholders

Ensures compliance with all federal, state, NCAA, USG, and Fort Valley State University rules and regulations Perform other tasks and projects assigned by the Director of Financial Aid

Qualification

Ellucian BannerSQLFinancial Aid ComplianceORACLE PL/SQLData AnalysisCommunication SkillsProblem SolvingProject Management

Required

Bachelors from an accredited college/university; four (4) or more years of experience may substitute degree requirements

Demonstrated understanding of the revenue impact each function has in the Financial Aid Office and the ability to address performance and operations to eliminate any negative effect on the University

Experience in creating and analyzing detailed reports and providing effective presentations

Extensive knowledge of Banner (Ellucian Banner ERP), enabling individuals to understand/recognize system needs, troubleshoot, and adequately resolve concerns

Possess knowledge of SQL and ORACLE PL/SQL; Familiarity with HTTP, XML; Toad

Extensive working and tested knowledge of State Program rules and regulations, as they pertain to Financial Aid in the State of Georgia and Title IV rules and regulations, as they pertain to Federal Student Financial Aid

Demonstrated experience leading compliance efforts involving federal, state, and institutional financial aid

Working knowledge of and abiding by the regulations of the Family Education Rights and Privacy Act (FERPA) and the Higher Education Act (HEA) as amended

Successful track record in planning, coordinating and completing large scale, detail-oriented projects, and events

Experience in creating and analyzing detailed reports and providing effective presentations

Excellent verbal and written communication skills are required; ability to discuss aid/full pay concerns with students

Demonstrate knowledge of the FSVU Fundamentals

Demonstrate ability to resolve problems timely and effectively

Demonstrate ability to manage multiple priorities