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Penske Truck Leasing · 2 days ago

Manager - Tooling Support Programs (SETS & CTOM)

Reading, PA

Full-time

Onsite

Mid Level

3+ years exp

Penske Truck Leasing is a premier global transportation provider that delivers essential and innovative transportation, logistics, and technology services. The Manager of Tooling Support programs serves as the operational bridge to ensure that tooling investments translate into practical operational excellence, driving maximum return on investments by providing the necessary support for field teams to maintain peak performance.

Financial ServicesLeasingRental

H1B Sponsor Likely

Responsibilities

Conduct daily operational reviews and provide targeted coaching to Shop Equipment & Tooling Support (SETS) and Centralized Tool Ordering & Maintenance (CTOM) supervisor teams, focusing on workflow optimization, resource allocation, and delivery performance metrics

Lead and empower Shop Equipment & Tooling Support (SETS) and Centralized Tool Ordering & Maintenance (CTOM) teams by providing strategic direction, allocating necessary resources, and fostering innovation across both decentralized and centralized work environments to identify process improvements and field support opportunities

Optimize operational efficiency by strategically managing schedules, routes, inventory control, and tooling asset management while implementing cost-reduction initiatives and productivity enhancement measures across all tooling support operations

Collaborate with Maintenance Finance, Systems and Analytics teams to gather, analyze, and translate performance data, feedback metrics, resource utilization patterns, and tooling failure trends into strategic insights, then work cross-functionally with Sourcing, Onsite, Facilities, Environmental, Fuels, Safety, and Field Operations to establish and continuously evolve both SETS and CTOM programs

Monitor and enforce health, safety, and regulatory compliance standards across all trucks, repair centers, shipping and receiving facilities, and storage areas while implementing safety protocols and promoting a culture of safe working practices throughout tooling support operations

Other projects or tasks as assigned

Qualification

Warehouse supervisory experienceToolTruck proficiencyProject managementBudgeting skillsQuality oversight knowledgeCustomer satisfaction focusTeam developmentCommunication skillsProblem-solving skillsAdaptability

Required

3 years of experience in solving complex problems, high customer satisfaction, cross-functional collaboration, managing projects, technology implementation and developing people

3 years of warehouse and/or Field Service Supervisory experience required

Must have introductory budgeting and cost control skills

Intermediate level tool and truck technical proficiency required

Intermediate level quality and compliance oversight knowledge

Must have advanced project and workforce planning skills

Strong communication skills, both written and verbal

Must have intermediate problem-solving skills

Ability to develop and coach teams

Ability to adapt and flexible adjusting schedules and planes in response to unexpected challenges or changes

Advanced focus on prioritizing customer satisfaction by building strong relationships, addressing complaints promptly and incorporating feedback into service processes

Ability to travel up to 50% required

Regular, predictable, full attendance is an essential function of the job

Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required

The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines

While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 50lbs/23kg

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus

Preferred

Bachelor's degree with a concentration in Business Management, Operations Management, Industrial Engineering, or Supply Chain Management preferred. If no degree, equivalent work experience is required

Company

Penske Truck Leasing

Penske Truck Leasing is a transportation solutions company that offers truck leasing, rental, and logistics services.

Founded in 1969

Reading, Pennsylvania, USA

10001+ employees

https://www.pensketruckleasing.com

H1B Sponsorship

Penske Truck Leasing has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (57)

2024 (53)

2023 (49)

2022 (39)

2021 (17)

2020 (12)