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Caesars Entertainment · 3 weeks ago

Caesars Rewards Assistant Manager

Danville, VA

Full-time

Onsite

Mid Level

3+ years exp

Caesars Entertainment is a leading hospitality and entertainment company, and they are seeking a Caesars Rewards Assistant Manager to provide managerial supervision and support to the Caesars Rewards Supervisors and Representatives. The role involves leading corporate Rewards initiatives, participating in promotional activities, and ensuring compliance with policies and procedures.

Food and Beverage

Responsibilities

Provides managerial supervision and support to the Caesars Rewards Supervisors and Representatives

Leads all corporate Rewards initiatives including but not limited to enterprise-wide promotions, CR VISA program

Responsible for understanding business and coverage needs, and all associated staffing functions

Participates in the coordination and execution of promotional responsibilities

Updates Caesars Rewards Supervisors and Representatives as to new policies and procedures

Monitors promotional activities, ensuring all rules and procedures are followed explicitly

Stays informed and aware of all hotel functions, food and beverage offerings, floor changes, entertainment schedule, and available amenities

Follows and enforces all departmental policies, i.e., dress code, customer relations, procedures, etc

Active participation in all staffing processes including hiring, onboarding, training, and scheduling

Trains all new Supervisors and Representatives, and acquires the necessary codes, materials, and accesses the new employee will require

Performs administrative duties as required, completes necessary reports, and other related assignments and projects in a timely fashion

Assists Special Events and Casino Marketing teams when applicable

Notifies the Director of any severe problems immediately, i.e., system problems, customer issues, employee issues, etc

Additional related duties as requested by Management

Qualification

Supervisory experienceMicrosoft Suite proficiencyCMS knowledgeWINet experienceLEAP knowledgePKMS experienceProfessional communicationFriendly personality