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MountainView Regional Medical Center · 1 month ago

PRN Switchboard Operator - Mid Shift

Las Cruces, NM

Part-time

Onsite

New Grad, Entry Level

0+ years exp

MountainView Regional Medical Center is seeking a PRN Switchboard Operator for the Mid Shift. The role involves managing incoming and outgoing calls, providing information, and dispatching calls to appropriate departments while ensuring professional communication and timely information delivery.

Health CareHospitalMedical

H1B Sponsor Likely

Responsibilities

Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to the appropriate department or individual based on evaluation of the caller's needs

Carries out paging procedures for employees, providers, rapid response teams, and other essential personnel, including during emergency or disaster situations

Acts as an information hub by providing accurate assistance to patients, employees, and external customers

Transfers calls accurately to the proper extension, ensuring seamless communication for customers and staff

Coordinates communication for emergency codes and disasters, ensuring timely notifications to on-call and rapid response staff as needed

Screens and verifies demographic information, corrects errors as needed, and organizes paperwork accurately, including inpatient documentation for the Business Office

Provides instructions to patients for accessing external operators for long-distance calls and assists with any other general inquiries

Maintains detailed records of all pages, notifications, and calls as required by facility protocols

Performs other duties as assigned

Complies with all policies and standards

Qualification

Switchboard operationTelecommunications equipmentCustomer serviceEmergency communicationHospital policiesOrganizational skillsVerbal communicationAttention to detail

Required

0-2 years of experience in customer service, call center, or healthcare setting required

Preferred

Other vocational or specialized training preferred

1-2 years of switchboard experience preferred

Company

MountainView Regional Medical Center

MountainView Regional Medical Center specializes in brain and spine surgery, reconstructive surgery, robotic surgery and open-heart surgery.

Founded in 2002

Las Cruces, New Mexico, USA

1001-5000 employees

https://www.mountainviewregional.com/

H1B Sponsorship

MountainView Regional Medical Center has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)

Funding

Current Stage

Late Stage

Leadership Team

Matthew Conrad

Chief Executive Officer

Alex Hummer

ACEO

Company data provided by crunchbase