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Emergent Holdings · 1 day ago

Director - Individual Medicare Sales

Detroit, MI

Full-time

Onsite

Mid, Senior Level

$123K/yr - $207K/yr

7+ years exp

Emergent Holdings is seeking a Director for Individual Medicare Sales to drive performance and meet sales targets across various Medicare products. This role involves planning and developing sales distribution strategies, overseeing operational issues, and providing leadership within the sales team to optimize growth and retention.

Health CareInformation ServicesInformation TechnologyInsuranceMedical

Comp. & Benefits

Responsibilities

Provide strategic vision for compliant sales and retention optimization. This will include meeting appropriate sales goals and managing effective relationships with external partners

Serve an essential role as part of the Individual Medicare Sales leadership team. Provide guidance and feedback to the Managing Director of Individual Medicare Marketing and Growth Strategy on critical issues of growth, compliance, and operations

Oversee operational issues while minimizing agent abrasion while coordinating with key internal partners, including (but not limited to) agent administration, compliance / oversight, and customer service

Lead integration with call center / field sales along with supporting strategic initiatives (Group to individual, Individual to individual, and provider marketing)

Meet or exceed established service level agreements with established partners

Assure proper staffing for internal call center(s), apply forecasting and goal setting

Conduct/oversee site visits of vendors and partners as needed or required

Provide vision, leadership, planning, project coordination and management for the development of a cost-effective department while concurrently facilitating efficient operations to meet current and future business needs within the organization

Represent company in community and industry, programs, and conferences

Participate in the development of programs as a strategic partner that supports the company plan

Participate in development of annual departmental budget, monitor budget, and identify budget discrepancies. Research cause and make recommendations

Responsibility for balancing workload to optimize the effectiveness of the department

Qualification

Sales ManagementMarketing FunctionsAccidentHealth LicenseSalesforceField Distribution ModelsTrainingDevelopmentCustomer Relationship ManagementValue Proposition CreationAnalytical SkillsTeam EnvironmentLeadership SkillsOrganizational SkillsCommunication Skills

Required

Bachelor's Degree in related field required

7 to 10 years of experience in management of sales and/or marketing functions

Valid Michigan Accident and Health Insurance License required

Valid and unrestricted driver's license is required

Excellent leadership, analytical, organizational, verbal and written communication skills

Experience managing both direct sales and field distribution models

Experience in marketing or communications

Experience in the training and development of direct and agency sales professionals

Experience as a thought leader with the ability to find effective and efficient ways to achieve objectives in a lean, competitive, and rapidly changing business

Experience working with a customer relationship management tool

Extensive experience in leading creation of compelling value propositions and key messages to appropriate market segments

Ability to work effectively in a team environment

Preferred

Master's Degree in related field preferred

Working knowledge of Salesforce preferred

Company

Emergent Holdings

Emergent Holdings’ elite team makes lives, companies and communities better! Emergent Holdings is driven by a singular goal — improving the health and safety of our customers and our communities.

Founded in 2000

Lansing, Michigan, USA

1001-5000 employees