Highland Hospital of Rochester NY · 1 month ago
Clinical Support Specalist
Rochester, NY
Full-time
Onsite
Entry, Mid Level
$19.50/hr - $25.30/hr
2+ years expHighland Hospital of Rochester NY is seeking a Clinical Support Specialist to oversee and optimize clinical and precepting scheduling for over 105 providers. The role involves managing scheduling, generating reports for operational improvements, and ensuring effective workflows while adhering to high standards of care.
Hospital & Health Care
Responsibilities
Oversees and optimizes clinical and precepting scheduling for over 105 providers across eight suites and two outpatient sites
This position is responsible for managing vacation requests, maintaining call schedules, and ensuring effective operational workflows and assists in training new employees
The Clinical Support Specialist generates reports to support operational initiatives, practice performance improvements, and scheduling optimization while adhering to Highland Health’s ICARE values
Liaison to Practice Administration, staff scheduling, and Cadance staff for HFM provider scheduling issues
Balance practice schedule factoring provider availability, suite loading, and staff availability
Data analysis and reporting to support operations and quality initiatives
Manage Scheduling for Provider and Practice Coverage for HFM
Cadence scheduling management for all HFM providers
Supports operational efforts for improved performance, new initiatives
Must maintain confidentiality according to HIPAA & Strong Health Guidelines
Adheres to the Highland Promise Standards of presenting yourself in a positive, professional manner, being respectful of each other and our patients, providing a safe and clean environment, providing excellent care and working as a team
Qualification
Required
2-3 years in professional office environment preferably with Cadence and scheduling experience
Computer experience; knowledge of large practice operations, preferably in a residency-training program; medical terminology; understanding of productivity standards and quality assurance activities
Computer experience in MS Word and Excel
excellent communication skills (verbal and written)
Cadence and touch typing ability
Preferred
Associates degree preferred
Preferred Notary
Company
Highland Hospital of Rochester NY
About Highland Hospital Founded in 1889, Highland Hospital has a history of innovating and personalizing care.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Becky Jones
Senior Human Resources Business Partner
Kara Halstead
Chief Experience Officer
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