Managed Services Consultant - Commercial Vault (Remote) jobs in United States
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Veeva Systems · 1 day ago

Managed Services Consultant - Commercial Vault (Remote)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Managed Services Consultant will provide ongoing professional services for customers using Veeva’s commercial and medical content management solutions, focusing on post-go-live consulting and administrative support.

BiotechnologyCRMEnterprise SoftwareSoftware
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Responsibilities

Provide post-go-live consulting and administrative support for multiple clients
Configuration enhancement for live applications – business process, taxonomy and metadata, new features & functionality, security, notifications, etc
Bulk import/export/updates of content and data
Recommendations on application features, use, and best practices
Maintenance of production and sandbox environments
Creation of reports and dashboards

Qualification

Content management softwareClient managementLife sciences complianceProject managementCustomer service experienceVeeva Vault experienceCommunication

Required

3+ years experience configuring/supporting/implementing content management software or related services delivery
Customer service or consulting experience
Ability to quickly understand client requirements and needs and articulate potential solutions
Experience managing clients requests and setting expectations
Excellent verbal and written communication skills
Bachelor's degree or equivalent relevant experience

Preferred

Project management experience
Understanding of life sciences content management principles, types, and taxonomies
Understanding of life sciences compliance requirements
Experience with Veeva Vault, OpenText, Documentum/EMC, Liquent, and/or Next Docs

Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Company

Veeva Systems

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Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry.

Funding

Current Stage
Public Company
Total Funding
$7M
Key Investors
Emergence Capital
2013-10-16IPO
2008-06-05Series Unknown· $4M
2007-02-06Angel· $3M

Leadership Team

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Peter Gassner
Founder and CEO
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Mitch Wallace
Retired - Co-Founder and VP Operations
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Company data provided by crunchbase