Teller Supervisor jobs in United States
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Merrimack County Savings Bank (The Merrimack) · 1 month ago

Teller Supervisor

Merrimack County Savings Bank is seeking a Teller Supervisor for their Moultonborough, NH branch. The successful applicant will supervise the teller line staff, ensure quality customer service, and develop customer relationships while providing coaching and support to the team.

BankingFinancial Services

Responsibilities

Responsible for the overall supervision and accountability of the teller line staff and functions
Performs and oversees a variety of duties to provide bank customers with quality service on a variety of transactions
Develops customer relationships by determining customer needs and effectively communicating financial products and services to meet those needs
Opens and closes the branch on a rotating basis
Coaches, supports and motivates tellers to participate in referral and sales initiatives

Qualification

Retail banking experienceGeneral banking practicesBank products knowledgeComputer desktop applicationsAnalytical skillsRelationship sellingQuality serviceVerbal communication skillsWritten communication skillsInterpersonal skillsNegotiation skills

Required

Two to five years of retail banking experience
Strong Knowledge of general banking practices
Proficient experience in computer desktop applications
Strong verbal and written skills with excellent interpersonal skills
Knowledgeable about bank products, services and regulatory requirements applicable to teller procedures
Strong advocate of relationship selling and quality service
Possess analytical and negotiation skills in order to resolve difficult customer and staff issues
Ability to work Saturdays as needed, if applicable and travel between offices as required

Benefits

Medical
Dental
Vision
Generous retirement savings plan
Paid time off
Paid parental leave
Tuition reimbursement
Professional development

Company

Merrimack County Savings Bank (The Merrimack)

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Since 1867, The Merrimack has been Central and Southern New Hampshire’s trusted community bank- locally governed, locally invested, and deeply committed to the people we serve.

Funding

Current Stage
Growth Stage
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