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AMD · 2 weeks ago

Supply Chain & Business Operations Specialist

Santa Clara, CA

Full-time

Hybrid

Mid Level

$120K/yr - $180K/yr

AMD is a company focused on driving innovation in computing experiences across various domains including AI and data centers. The Supply Chain & Business Operations Specialist will oversee the sales order lifecycle, troubleshoot issues, and collaborate across departments to enhance operational workflows and support project execution.

Artificial Intelligence (AI)Cloud ComputingComputerEmbedded SystemsGPUHardwareSemiconductor

Growth Opportunities

No H1B

Responsibilities

Oversee end-to-end sales order processing and troubleshoot order-related issues

Ensure timely and accurate fulfillment of customer orders

Investigate transaction discrepancies, perform root cause analysis, and implement corrective actions

Gather and synthesize demand forecasts from Sales and Marketing departments

Provide ASIC and board-level forecasting to support the Global Operations team

Monitor and report new business opportunities and evolving demand indicators

Work collaboratively with the Board Operations team to ensure precise demand planning and timely onboarding of suppliers and contract manufacturers, in alignment with customer needs

Oversee shipment fulfillment and ensure timely attainment of delivery objectives

Actively address and resolve backlog concerns to align with customer delivery requirements

Act as the principal point of contact for AMD internal teams, offering prompt updates on shipment status and facilitating efficient issue resolution

Oversee inventory levels and accuracy at the Santa Clara site

Coordinate with internal teams to optimize inventory turns and minimize excess/obsolescence

Collaborate with Global Operations and Quality (GOQ), including BOPS, Logistics, Customer Operations, Procurement, and Legal Compliance, to facilitate seamless order fulfillment and ensure compliance with on-time delivery KPIs

Oversee ERP system accuracy and proactively identify business system deficiencies; work in partnership with GOQ, IT, and Finance teams to automate transactions and strengthen operational efficiency

Provide relevant data and insights to facilitate the Sales & Operations Planning (S&OP) process

Work with cross-functional teams to coordinate supply and demand

Qualification

Supply Chain ManagementERP SystemsAnalytical SkillsMicrosoft ExcelProject ManagementCustomer ServiceCross-Functional CollaborationAttention to DetailAdaptabilityCommunication Skills