Vice President, Client Service II jobs in United States
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BNY · 4 hours ago

Vice President, Client Service II

positionBerwyn, PA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date7+ years exp

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. They are seeking a Vice President, Client Service II to manage customer needs, develop strong client relationships, and act as a Subject Matter Expert for the Archer product offering.

Financial Services

Responsibilities

Manage customer needs, business drivers and service requirements
Develop strong relationships with client ‘Economic buyer’
Manage client master agreements and list of services
Act as Subject Matter Expert (SME) for Archer product offering, articulate best practices and make business process recommendations
Drive regular client meetings/calls with project updates, ongoing status, and platform updates
Coordinate new business development efforts, accelerate revenue
Act as a mentor for less tenured staff – coordinate training sessions, as required

Qualification

Client service expertiseFinancial services experienceProject managementCommunication skillsRelationship developmentPrioritizationOrganizational skillsTeam collaborationProblem-solving

Required

BA/BS in Accounting, Finance, or related field preferred or the equivalent combination of education and experience is required
Prior experience working as key contact to deliver small projects successfully
7 - 10 years of experience in a related financial services role(s)
Exceptional client service, advocacy, problem-solving and relationship development skills
Expertise in coordinating across multi-functional teams
Excellent verbal and written communication skills
Adapt at prioritization of multiple tasks
Outstanding organizational and follow up skills are a must
Motivated to work effectively among a team of professionals and operate with minimal oversight, when the situations require
Expected travel approximately 10-20%

Benefits

Highly competitive compensation
Benefits
Wellbeing programs
Flexible global resources and tools
Generous paid leaves
Paid volunteer time

Company

BNY

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We help make money work for the world — managing it, moving it and keeping it safe.
dateFounded in 1784
location
New York, NY, US
people-size10001+ employees
web-link
https://www.bny.com

Funding

Current Stage
Late Stage

Leadership Team

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Brian A. Ruane
CEO Government Securities Services & Global Client Management
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Chris Kearns
CEO, Depositary Receipts
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Recent News

PR Newswire
BNY to Manage U.S. Department of the Treasury's Largest Prepaid Debit Card Program for Federal Benefits - Direct Express®
2024-11-21
PR Newswire
BNY Closes Acquisition of Archer
2024-11-01
PRNewswire
MUFG Bank, Ltd. Launches MUFG CashFolio™ Leveraging BNY's LiquidityDirect® Capabilities
2024-10-28
Company data provided by crunchbase