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JPMorganChase · 1 day ago

Digital Analytics-Senior Associate

Brooklyn, NY

Full-time

Onsite

Mid Level

$104K/yr - $150K/yr

3+ years exp

JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions. The Digital Analytics Senior Associate will drive strategic insights and measurable business outcomes by turning data into high-impact actions that elevate the employee journey, partnering with product managers and stakeholders.

Asset ManagementBankingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Conduct analytics using digital platforms (Adobe Experience Platform and Customer Journey Analytics) to identify key trends and actionable opportunities

Configure and analyze data views, create calculated metrics, and troubleshoot data quality within Adobe CJA

Ensure data integrity and reliability across platforms, including troubleshooting data ingestion issues and validating data

Integrate data-driven insights into web and mobile product development to optimize user experience and product performance

Develop and communicate comprehensive product success metrics, enabling leaders to track progress and make informed decisions

Translate complex analyses into actionable recommendations for senior stakeholders through compelling presentations and insights

Establish and promote best practices in analytics, stakeholder management, program management, agile delivery, and governance

Build strong relationships and operate as a trusted business partner across cross-functional teams, including collaboration with AEP administrators

Identify and resolve product friction points, flagging opportunities for improvement and innovation

Qualification

Adobe Experience PlatformCustomer Journey AnalyticsDigital analyticsAgile methodologiesProject managementStakeholder managementCritical analysisCommunication skills

Required

Bachelor's degree in Business Analytics, Marketing, or a related discipline and 3+ years of progressive experience in digital analytics within a product-focused environment

Experience configuring and analyzing data views, dimensions, and metrics in Adobe CJA, including creating calculated metrics and filters from multiple sources

Experience conducting digital analytics using Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA) to generate actionable business insights

Solid understanding of Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA) architecture, data ingestion, and identity resolution

Strong understanding of web and mobile product development best practices

Demonstrated expertise in agile methodologies and product lifecycle management tools

Strong project management skills, with the ability to handle multiple priorities and manage timelines effectively

Critical analysis skills to identify anomalies and derive business insights from complex datasets

Ability to define, deliver, and communicate product success metrics and performance narratives to executive audiences

Exceptional communication, stakeholder management, and executive presentation skills

Preferred

Advanced proficiency in Adobe Experience Platform (AEP), including expertise in data ingestion, schema design, identity resolution, and managing complex data flows for robust analytics and business intelligence

Experience leveraging Adobe Customer Journey Analytics (CJA) to enrich analyses by integrating and harmonizing external data sources for deeper business insights

Experience with enterprise product platforms and workflows, such as Oracle HCM or comparable systems

Advanced degree (Master's) in a quantitative or technical field

Benefits

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Company

JPMorganChase

Glassdoor4.0

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Founded in 2000

New York, New York, USA

10001+ employees