Truist · 1 month ago
Legal Operations Manager - Law Firm Management
Charlotte, NC
Full-time
Onsite
Senior Level
5+ years expTruist is a financial services company seeking a Legal Operations Manager to oversee and manage the law firm management function of their Legal Department. The role involves optimizing related processes, leading a team to onboard law firms, ensuring compliance with risk requirements, and managing legal invoicing functions.
BankingFinanceFinancial Services
No H1B
Responsibilities
Use critical thinking, creativity, and operational excellence to implement or enhance processes and programs that relate to law firms and legal-related vendors, including processes related to management of third-party risk
Drive strategy for Legal Department policy and procedures for law firms and legal-related vendor onboarding, including by working closely with Truist Third-Party Risk Management Office and Operations teams
Manage law firm and legal-related vendor policy and procedure governance by leading compliance efforts
Serve as primary contact and representative of the Legal Department with approved law firms
Build and execute processes and programs for law firm panel management, conflicts of interests, legal fees processing, firm performance, volume discounts, alternative fee arrangements, and rate negotiations
Develop strategies and processes to assess operational risks within the law firm management program and assist in overseeing mitigation efforts and management of issues to resolution
Draft outside counsel guidelines and related policies/procedures
Collaborate with Legal Department and functional areas leaders across the enterprise to address needs for legal counsel and onboard new law firms and legal-related vendors
Stay abreast of industry trends related to law firm management operations
Support and lead ad-hoc projects related to law firm management operations
Qualification
Required
Bachelor's degree or higher
Strong technical understanding of legal operations
5 or more years of professional experience in operations at a company, preferably within a legal department or law firm
Able to embrace change
Demonstrated ability to effectively lead work teams and projects
Strong analytical and research skills with attention to detail
Superb verbal and written communication skills, including writing and drafting skills
Ability to work within a large organization and collaborate and partner with cross-functional teams
Ability to interact effectively with people at all organizational levels of the firm and build strong relationships with internal stakeholders
Executive presence and ability to serve as a primary contact for Chief Legal Officer and Deputy General Counsels on areas of responsibility
Ability to work independently, to successfully build and sustain operational programs
Proficient in the use of Microsoft Office Suite
Preferred
JD or MBA
Demonstrated organizational skills
Experience working in Legal Operations at a law firm or large financial services company
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
Vacation
Sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
Maryland Daily Record
2026-01-03
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