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Columbia Bank New Jersey · 5 days ago

Loan Servicing Manager

Fair Lawn, NJ

Full-time

Hybrid

Senior Level

$87K/yr - $131K/yr

7+ years exp

Columbia Bank New Jersey is seeking a Loan Servicing Manager to oversee various aspects of loan processing and ensure the integrity of loan documentation. The role includes managing investor processing, loan payments, and developing policies to improve departmental efficiency.

BankingFinancial ServicesMortgage

Responsibilities

Responsible review and signoff on payoff request letters for Consumer & Residential including incoming payoff funds and supporting documentation to be posted in DNA and branch payoff work. Review and signoff mortgage documents for releasing collateral and related reports for Consumer and Residential. Review and signoff on Low Balance Report, and Maturity Report

Monitors and approves the outgoing wires for investors, construction loans and taxes. Reviews and approve construction loan advances with supporting documentation and monthly, approves and signoff on Construction Loan Conversions

Monthly review purchase loan GL to purchase loan report reconciliation as well as the Purchase Loans Services by Others report

Bi-weekly oversees the ordering of files to be retrieved from File Bank for all departments and the return of files/boxes to File Bank

Organize files/boxes to be sent to file bank for all areas within the bank

Organized the necessary required paperwork for File Bank

Ensure files are permed out of the File Bank system when loans have paid off and ensure files are indexed (input) into the system

Ensure all paperwork regarding File Bank is scanned into Nautilus

Verify the File Bank system is accurately indexing our loans correctly

Monitors and approves January thru March then throughout the year - Year End corrections - prepare, scan all supporting documentation, make corrections to the system for IRS corrections by required time frame for all loan products for Residential loans

Monitoring

Monitors and approves Residential Adjustable-Rate Loans notification

Review and process interest adjustments

Monthly - Review and approve Low Balance HELOC and ODP accounts to generate receivables less than minimum payment due

Oversee the process for HELOC End of Draw to HELOC In-Repayment

Review and approve pre-authorized exception transaction report

Approve and signoff on Residential Loan Modification Agreements

Signoff daily posting of loan transactions by several employees

Review and Sign-off on Lockbox processing

Signoff the overpayment checks, and any other checks produced by the payment processors

Monitors Salesforce cases for the department to ensure cases are being addressed in a timely manner and signed to the accurate queue

Review and approve employee loans rate change, payment and reports

DNA: Responsible for Consumer & Residential billing program changes - testing and implementing. Submitting cases to FiServ and testing for system changes and upgrades. Oversee all DNA system upgrades

Exercises the usual authority of a manager concerning staffing, scheduling, training, performance evaluations and salary recommendations. Demonstrates a commitment to Equal Opportunity Employment and Affirmative Action

Participates in Projects as needed

Qualification

Mortgage BankingLoan ProcessingDNA System ManagementAnalytical SkillsMS Office ProficiencyLeadership SkillsProblem SolvingOrganizational SkillsCommunication SkillsTime ManagementAdaptability