Atrius Health · 2 weeks ago
Practice Support Assistant I
Quincy, MA
Full-time
Onsite
Entry Level
$18.86/hr - $28.28/hr
1+ years expAtrius Health is an innovative health care leader and multi-specialty group practice delivering effective care for adult and pediatric patients. The Practice Support Assistant I role involves providing administrative support in a clinical setting, including patient interaction and coordination of services.
Health CareHealth DiagnosticsHospitalMedical
Responsibilities
Provides support within a clinical department with primary responsibility for phone coverage and outreach calls
Scheduling for the department
Greeting patients and monitoring the waiting room
Handling the check-out process including follow-up appointment scheduling
Delivers excellent customer service and strengthens the patient/clinician relationship
Works to improve clinical operations through coordination of contact between team clinicians, patients and, when needed, referrals outside the unit
Qualification
Required
High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required
Certification in medical office administration required
One year of experience in a clinical or customer service setting as determined by the department
Computer experience required with the ability to use word processing and spreadsheet programs
Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required
Able to communicate in a professional and appropriate manner
Strong interpersonal, customer service, time management, and organizational skills required
Preferred
Associate's degree or graduate of certification in medical office administration program
Benefits
Up to 8% company retirement contribution
Generous Paid Time Off
10 paid holidays
Paid professional development
Generous health and welfare benefit package
Company
Atrius Health
Atrius Health is a non-profit healthcare provider that offers primary and specialty healthcare services for adult and pediatric patients.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-03-04Acquired
Leadership Team
Brad Diephuis
Primary Care Physician
Craig Monsen
Chief Medical Information Officer
Recent News
2025-10-10
Company data provided by crunchbase