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Macy's · 3 weeks ago

Retail Fulfillment and Receiving Support Associate, St Clair Square - Flex

200 St Clair Square, Fairview Heights, IL, 62208, US

Full-time

Onsite

New Grad, Entry Level

Macy's is a storied retail company with a rich history of serving customers for over 160 years. The Fulfillment and Receiving Support Associate will support store operations by maintaining inventory accuracy and ensuring a smooth customer experience through various tasks, including merchandise handling and customer interaction.

Consumer GoodsFashionRetail

Responsibilities

Receiving and organizing merchandise

Picking, packing, processing trailers

Retrieving orders from back-of-house storage

Delivering orders curbside to the customer

Monitoring alerts for Buy Online Pickup In-Store (BOPS) orders

Greeting customers warmly

Resolving issues for customers

Maintaining a shoppable space

Recovering the floor and fitting rooms

Updating signs and pricing

Restocking merchandise

Supporting merchandise moves

Qualification

Customer communicationInventory managementSales goal achievementTeam collaborationAdaptabilityAttention to detail

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Read and understand employment policies and safety rules/procedures in English

Be comfortable communicating and collaborating with customers and colleagues

Meeting daily sales goal challenges

Enjoy meeting people, learning about them, and sharing information

Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions