GCA · 2 weeks ago
Tech Control Facility (TCF) Operations, Lead
Arlington, VA
Full-time
Onsite
Senior Level
5+ years expGCA is a Small Disadvantaged Veteran Owned company supporting several government contracts, and they are seeking a Tech Control Facility (TCF) Operations, Lead to oversee the day-to-day performance and operational readiness of TCFs at a federal client site. The role involves ensuring secure communications, leading technical teams, and managing mission-critical network assets.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Direct and oversee daily operations within the Tech Control Facility (TCF)
Supervise Tier II Help Desk and Tier III technical support personnel to ensure service level agreement (SLA) compliance
Ensure high availability and operational integrity of network components, including switches, encryption devices, circuits, and consoles
Manage incident response workflows, technical troubleshooting, and resolution efforts
Maintain accurate and current documentation, SOPs, and operational logs
Lead activities related to the maintenance and restoration of transmission paths and facilities
Qualification
Required
Bachelor's degree in an IT-related field or a minimum of 5 years of equivalent experience
At least 5 years managing and operating cryptographic facilities
Registered Communications Distribution Designer (RCDD)
DoD IAT Level II certification (Ex. CompTIA Security +)
Active Top Secret clearance with SCI eligibility required at start
Proven ability to manage the operational health of Tech Control Facilities
Hands-on experience with Tech Control systems, including switches, encryption hardware, consoles, and telecommunications circuits
Demonstrated experience supervising personnel in environments of similar size and complexity to those described in this Call Order
Strong verbal and written communication skills, with the ability to interface effectively with senior management and government officials
In-depth knowledge of Tier II Help Desk operations and compliance with DISAC 310-175-9 standards
Ability to lead technical direction, coordination, and resolution efforts necessary to maintain robust and resilient communications infrastructure
Benefits
Competitive Compensation
Paid Time off includes 10 federal holidays and 15 additional days.
Bereavement Leave
Parental Leave
PTO Cash out
Company Paid STD and LTD
Life and AD&D Insurance
70% employer paid Medical, Prescription, Dental, and Vision Coverage
401k Savings and company match
Employee referral program
Company
GCA
GCA is a veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Anthony Tannoya
Chief Executive Officer
Michael Dorr
Vice President & COO
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