Southern Maine Community College · 3 weeks ago
STUDENT ACCOUNTS OPERATIONS & DATA SUPPORT SPECIALIST
Southern Maine - South Portland, ME 04106
Full-time
Onsite
New Grad, Entry Level
$20.17/hr - $22.71/hr
0+ years expSouthern Maine Community College is seeking a Student Accounts Operations and Data Support Specialist to maintain the accuracy, efficiency, and integrity of student account data within the Bursar’s Office. The role involves processing transactions, generating reports, troubleshooting system issues, and ensuring compliance with financial regulations.
Higher Education
Responsibilities
Process student account transactions, including tuition charges, fees, fee waivers, financial aid disbursements, and refunds. Maintain accurate student billing and account data in the Student Information System (SIS) and other financial platforms. Create and update batch processes for billing and account adjustments
Perform regular reconciliations of account balances, cash receipts, financial aid disbursements, and tuition revenues
Generate term-based financial reports, aging summaries, and audit logs to support decision-making and compliance. Assist with preparation of documentation and data for internal and external audits
Troubleshoot system issues and collaborate with IT and software vendors to resolve errors or improve workflows. Participate in testing system updates and enhancements related to student accounts. Help streamline operational procedures through process documentation and automation
Ensure all processes adhere to institutional, state and federal regulations, including FERPA and Title IV requirements. Maintain secure, organized records for financial transactions and reconciliations. Support preparation and documentation for audits and compliance reviews
Assist during peak operational periods (e.g; start of academic terms, financial aid releases) and provide backup coverage as needed. Collaborate with the Bursar to review and improve operational workflows. Support staff in navigating data reports or student account inquiries when referred
Lead and manage 1098-T processing and collection and taxation activities for delinquent accounts, working with internal teams and external agencies as necessary. Ensure compliance with federal, state and institutional regulations related to student accounts, financial aid disbursements, and cash handling policies
Qualification
Required
An Associate's degree in Accounting, Finance, Business Administration, Data Analytics or a closely related field
Up to, and including, two (2) years experience in Financial operations, data processing, or billing environments
Strong proficiency in data entry, Excel or similar spreadsheet tools, and financial/accounting systems
Excellent attention to detail and accuracy in managing transactional data
Benefits
100% employer paid health, dental and life insurance for employees (spouse/domestic partner/dependent insurance available)
Vision insurance
Maine Public Employees Retirement in lieu of social security
Generous vacation/sick time allowances
13 paid holidays
Professional development
Free tuition within the MCCS for employees, spouse and dependents.
Company
Southern Maine Community College
Southern Maine Community College is Maine’s largest and oldest community college, with campuses in South Portland and Brunswick.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
John Gallagher
WELDING INSTRUCTOR
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