Harri · 1 month ago
Lead AI Labor Intelligence Consultant – Professional Services
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$120K/yr - $150K/yr
5+ years expHarri is an enterprise-ready workforce management platform focused on the services vertical, seeking a Lead AI Labor Intelligence Consultant to join their Professional Services team. The role involves translating client business goals into sophisticated labor models and leading R&D workstreams to advance their AI-powered scheduling solution.
HospitalityHuman ResourcesRecruitingSaaSSoftware
Responsibilities
Design, tune, and deploy sophisticated forecasting and labor models (fixed/guided/range-table), translating demand into optimized coverage, roles, and shifts using ABS
Champion "compliance-by-design" by embedding labor rules (minors, OT, breaks, fair workweek) into models and guardrails to ensure automation is safe by default
Calibrate schedules to financial and operational targets (labor %, throughput, SLAs), tracking KPIs to measure impact and coaching leaders on schedule quality
Lead the client journey from decision-support to full autonomy by designing and running structured R&D workstreams, including parallel validation and guided automation trials
Conduct independent research to proactively learn, prototype, and improve our AI methods, turning successful experiments into repeatable, scalable playbooks
Serve as a trusted executive advisor on labor optimization and scheduling autonomy, participating in client QBRs
Lead the full consulting lifecycle from presale, discovery (current-state assessment, value modeling) to delivery (workshops, change management plans, training)
Qualification
Required
Masters in Computer Science or MBA with 5+ years in Professional Services/consulting/WFM or enterprise SaaS (hospitality/retail multi-unit preferred)
Deep hands-on with labor forecasting, wage modeling, ABS, and compliance tuning
Executive presence with proven C-level communication; translates model outputs into business decisions
AI fluency (practical): prompt/workflow design, agent orchestration concepts, interpreting model outputs/limits for stakeholders (no PhD required)
Entrepreneurial, owner-operator mindset: drives independent research, prototypes, and client-facing experiments from zero to one
Preferred
Bonus: exposure to POS/HRIS/payroll integrations; US & UK labor/compliance familiarity
Company
Harri
Harri is a cloud-based talent and workforce management platform designed for the hospitality industry.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$112.2MKey Investors
Atalaya CapitalGolub Capital
2023-10-10Series B· $43M
2022-03-01Series A· $6.3M
2021-08-31Series Unknown· $30M
Leadership Team
Luke Fryer
Founder & CEO
Anas Najjar
Director of Android team
Recent News
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