Cox Enterprises · 1 month ago
Sr Vehicle Operations Logistics Specialist
Phoenix AZ
Full-time
Onsite
Senior Level
$19.57/hr - $29.38/hr
5+ years expCox Automotive is a leading provider of vehicle remarketing services and digital marketing and software solutions for automotive dealers and consumers. The Sr Vehicle Operations Logistics Specialist will focus on cultivating and maintaining strong relationships with carrier partners, ensuring alignment across internal departments, and enhancing sourcing strategies.
AdvertisingBroadcastingDigital MediaTelecommunications
No H1B
Responsibilities
Serve as an advocate for our network of carriers
Form and maintain long lasting relationships with new as well as existing carriers
Leverage relationships across Ready Logistics internal and external partners to provide support and grow partnerships with existing contracted carriers
Responsible for remediating issues and addressing all escalations in a timely and effective manner
Maintaining database of carriers participating in dedicated volume events
Host orientation calls for newly onboard dedicated volume carriers
Proactively look for opportunities to drive additional savings outside of pre-determined sourcing areas
Negotiate rates with carriers to secure the most competitive price while maintaining alignment with established market rate baselines for the assigned lane
Lead conversations with carriers that are under review to have lanes/contract terminated
Maintain records for termination
Play key role in requirements gathering and carrier capability identification in new lines of business and delivery of new products and services
Provide weekly overview of the region’s Wins, Opportunities & Threats
Advocate continuous improvement and provide feedback and input into processes and systems enhancements to optimize workflows and introduce efficiency
Serve as the ‘Go To’ subject matter expert for your area of responsibility and book of business
Support ad hoc projects
Possesses excellent interpersonal skills and ability to work with diverse carriers and teams with diverse personalities, during high pressure scenarios, within extremely tight deadlines
Work effectively on multiple assignments, activities and projects
Develop and maintain key processes established by the business
Ensure timely and effective problem resolution
Maintain monthly scorecard and establish consistent cadence with carrier performance reviews
Qualification
Required
High School Diploma / GED Required
3 years direct experience with customer service and/or operations
5 years automotive industry and/or logistics experience
Servant team member with ability to build strong trusted relationships
Enjoys solving problems and able to resolve conflicts through strong mediation skills
Motivated, driven, and can influence and drive teams to success
Demonstrated ability to operate effectively in highly matrixed environments
Demonstrated track record of developing and maintaining strong relationships
Intermediate Excel Skills
Strong understanding of the auto transport industry, carrier types, truck types and capabilities
Strong organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems
Excellent verbal and written communication skills
Ability to handle high pressure situations and tight deadlines
Good judgment, discretion, tact and the ability to work easily at all levels within the organization
Ability to partner well with colleagues in a matrixed work environment
Ability to work independently and to undertake responsibilities with minimal guidance
Adapting approach and comfortable with ambiguity
Passion for and understanding of the automotive industry and ecosystem
Benefits
Minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
Company
Cox Enterprises
Cox Enterprises is a communications, media, and automotive services company.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.7M2014-12-15Grant· $1.7M
Leadership Team
Alexander Taylor
Chairman and Chief Executive Officer
Patrick O'Boyle
Senior Vice President of Corporate Development
Recent News
2026-01-07
Dayton Daily News
2025-12-11
Company data provided by crunchbase